Wellness Technician
Call patients enrolled in remote monitoring and chronic care programs, review the readings they take at home, and make sure their care team hears about anything that needs attention. From home, on hours you choose. Remote (United States). Full or part time · Independent contractor (1099). $20 an hour. What you will do
- Regular check-in calls: Call each patient on your caseload on a steady rhythm to hear how they are feeling and how their care is going.
- Review home readings: Look over the blood pressure, weight and other readings patients take at home, and help them keep taking them.
- Keep care plans on track: Help patients follow the plan their care team set, and work through the everyday obstacles that get in its way.
- Coordinate with the care team: Make sure questions, concerns and care needs reach the right people on the patient's healthcare team.
- Document every conversation: Keep short, organized notes of each call in the Neuvora platform, so whoever picks up next starts where you left off.
- Escalate what needs a clinician: Recognize when a patient needs more support than a check-in, and connect them with the clinical team.
What helps
- A caring, steady manner and a real interest in helping people.
- Clear communication — patients should finish a call feeling heard.
- Experience as a CNA, medical assistant, EMT, caregiver, pharmacy technician or nursing student is a plus, not a requirement.
- Organization and attention to detail.
- Comfort with computers and with learning new software.
- Working independently while staying part of a team.
What you need
- Your own laptop or desktop computer and reliable high-speed internet.
- A quiet, private place to take calls.
- Availability during regular business hours.
- An independent contractor (1099) arrangement that works for you.
No medical license is required. Neuvora provides the training.