WMS QA
Role: WMS QA Location: Remote Engagement Type: Contract Duration: 6 Months
About the Role
Facility is integrating a Warehouse Control System with ERP for inventory management. We are seeking an experienced Automation Test Program Manager / QA Consultant to own end-to-end test strategy and execution across this automation initiative, driving the program toward a full go-live by end of December. This is a hands-on leadership role not a pure documentation function. The consultant will need to build the test plan, actively run the test cycle day-to-day, coordinate across engineering, operations, and IT teams, and translate testing status into clear, executive-ready reporting.
Key Responsibilities
Test Strategy & Planning: Develop a high-level, end-to-end test plan covering the full device flow from automation hardware/conveyance triggers, through (WCS layer) logic, to ERP (receiving, put-away etc.). Test Cycle Management: Own and manage the test cycle schedule, including test case development, environment/data readiness, defect triage, regression cycles, and UAT sign-off criteria. Cross-Team Coordination: Work directly with automation/hardware teams, WCS product/engineering teams, ERP IT teams, and warehouse operations to align on test scope, dependencies, and readiness gates. Integration & Interface Testing: Ensure test coverage of system integration points automation-to-WCS signals/events and WCS-to-ERP transactional integration (e.g., inventory updates,serial number tracking). Defect & Risk Management: Establish a defect tracking and triage process; identify, escalate, and drive resolution of blocking issues; maintain a go-live risk register. Executive Reporting: Produce regular, concise status reporting for executive leadership test progress, defect burn-down, go-live readiness, and risk callouts suitable for steering committee/leadership review. Go-Live Readiness: Define and track exit criteria/entrance criteria for go-live; support cutover planning and hypercare test validation post-launch. Required Qualifications 7+ years of experience in test program management, QA leadership, or systems integration testing, ideally within supply chain, warehouse automation, or logistics environments. Demonstrated experience testing systems that span WCS/WMS layers and ERP inventory systems Experience with warehouse automation go-lives conveyance systems, sortation, robotics, or similar physical automation integrated with software control layers. Strong understanding of end-to-end test methodology: test strategy, test case design, UAT, regression, defect management, and readiness/exit criteria. Proven ability to manage cross-functional stakeholders (engineering, operations, vendors, IT) without direct authority. Excellent written and verbal communication skills, with experience presenting to executive/leadership audiences. Comfortable working on-site in a warehouse/DCC operational environment in Nashville.
Preferred Qualifications
Experience with sortation/guidance systems (e.g., put-to-light/sort-to-light) or automated transport (e.g., AMRs/robotics). Deliverables High-level end-to-end test plan and test strategy document Test cycle schedule and tracking dashboard Defect/risk log with escalation cadence Go-live readiness assessment and exit-criteria checklist Weekly/bi-weekly executive status reporting through go-live