WordPress Operations & Support Specialist
PLAYERSBEST is an online lead generation company that creates quality leads in highly competitive verticals, such as iGaming, Financials, Health and Communications. We focus on building high-end websites with quality content that let customers make an informed decision about the product they’re about to buy or sign-up to. We pride ourselves on adopting a customer-focused approach to quality and usability.
About the Role
We are looking for a WordPress Operations & Support Specialist with strong practical WordPress knowledge to support our Product Owners, editors and other internal teams.
This is not a developer role. You will help with WordPress troubleshooting, website configuration and more advanced operational tasks where attention to detail and a good understanding of WordPress are essential.
What you'll do
- Provide internal support and guidance on WordPress features, solutions and configurations.
- Troubleshoot WordPress setup and configuration issues.
- Execute tasks such as batch URL changes, link updates and other large-scale website changes.
- Configure WordPress sites, plugins and settings according to requirements.
- Set up new websites and demo environments.
- Work with Product Owners and stakeholders to understand requirements and execute tasks accurately.
- Identify errors or issues and escalate more technical problems when needed.
What we're looking for
- Strong hands-on WordPress experience and understanding of how WordPress sites work.
- No development experience required, but technical understanding is important.
- Highly detail-oriented and conscientious when making website changes.
- Good troubleshooting and problem-solving skills.
- Able to explain technical concepts clearly to non-technical users.
- Comfortable working independently and taking ownership of tasks.
- Experience with plugins, site configuration, migrations or URL management is a plus.
What we offer
- Flexibility: Remote working environment, or the opportunity to join us at our office in Malta.
- Career Advancement: Work alongside driven colleagues in a business on a strong upward trajectory that rewards entrepreneurial thinking and ambition.
- Competitive Compensation: Competitive compensation packages with opportunities for performance-based incentives.
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