Workday HCM
Project Location: USA (Remote) Mode of work (onsite/Hybrid/ remote): Remote Primary skills: Workday
Responsibilities
Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients Participate in advisory, planning and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best-practice configuration Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services Lead sessions with clients and team members to analyze and scope complex business requirements Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability Provide guidance to and collaborate with team members to research and resolve complex client requests Provide Workday best practices and ensure high quality deliverables Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice Take initiative to perform or delegate other related duties as needs are discovered, including internal projects Work within SLAs Looking for Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HCM functional areas Experience implementing/supporting Workday modules related to Core HR, Recruiting, Security mandatory 10+ years of recent Workday experience implementing/Supporting Workday HCM modules Strong experience within Workday HCM deployments and operational support projects Ability to build and develop strong client relationships Excellent verbal and written communication skills Passionate about knowledge sharing Ability to learn technology quickly through instruction and self-training Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust Good problem solver with ability to consider alternative and diverse perspectives