Workers' Compensation Claims Supervisor - Remote (Arkansas)

Workers' Compensation Claim SupervisorOverviewPosition Title :Workers' Compensation Claim SupervisorLocation :Remote - Reporting to Little Rock, AR BranchSchedule :Monday-Friday, 8 :00 AM-4 :30 PM CTSalary Range :$78,000-$80,000 annuallyAt CCMSI, we don't just process claims--we support people.As a leading Third Party Administrator and a certified Great Place to Work, we offer manageable caseloads, employee ownership, and a collaborative culture.Job SummaryThe Workers' Compensation Claim Supervisor is responsible for supervising 3-4 team members handling multiple client accounts in the Arkansas jurisdiction.This position may also carry a very small caseload of workers' compensation claims while ensuring team compliance with corporate standards, client expectations, and state regulations.ResponsibilitiesSupervise daily claim activity across multiple accounts to ensure compliance with Arkansas law, corporate claim standards, and client-specific handling instructions.Review, assign, and oversee litigated and complex claims, providing direction on strategy and resolution.Provide guidance and oversight on medical, legal, and invoice management; negotiate disputed bills or settlements as appropriate.Support team development through education, training, and mentoring of claim staff.Establish and monitor reserves within authority levels; authorize payments within company standards.Maintain oversight of litigation management and Arkansas form filing requirements.Carry a small caseload of claims, as needed, to support client service and team balance.Required Qualifications10years of workers' compensation claim experience.Arkansas Adjuster's License.Litigation management and Arkansas form filing knowledge.Excellent communication, negotiation, and organizational skills.Ability to supervise, coach, and develop a claims team.Preferred Qualifications3years of supervisory experience.Bachelor's degree.Professional designations such as AIC, CPCU, or ARM.Performance MetricsQuality of claim handling and client satisfaction.Compliance with Arkansas jurisdictional requirements and CCMSI standards.Team performance measured through annual reviews.What We OfferEmployee Stock Ownership Plan (ESOP)401(k)Four weeks of paid time off in your first year 10 paid holidaysMedical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term DisabilityCareer development programs and internal training opportunitiesA culture rooted in integrity, service, and employee ownershipCCMSI is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities.CCMSI is proud to be an Equal Opportunity Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.J-18808-Ljbffr. Experience: 8 years required