Workforce Management Analyst
Role Overview: We are seeking a Workforce Software Configurator to serve as a timekeeping analyst. This role is responsible for translating complex timekeeping requirements for our solution implementer who is configuring the system. The ideal candidate must be able to work independently and be productive immediately, possessing either expert-level knowledge of WorkForce Software or a deep understanding of UAW Hourly Timekeeping policies. Key Responsibilities: Translate union agreements, labor laws, and complex work rules into scalable system logic and configurations. Configure and support Time and Attendance, Scheduling, and Absence Management modules within the WFM platform. Partner with business and technical stakeholders to translate requirements into technical solutions. Design, build, and maintain ETL pipelines and system integrations using REST/SOAP APIs and batch data processes. Manage platform governance, including security roles, upgrades, and overall environment stability. Ensure accuracy, consistency, and integrity of workforce data across integrated enterprise systems. Develop SQL-based reporting and dashboards to support business and operational needs. Required Qualifications: Experience: Demonstrated experience in a timekeeping analyst role. Required knowledge of UAW Hourly Timekeeping policies (e.g., from environments like Stellantis or GM). Experience with enterprise SaaS platforms and supporting HR/Payroll integrations. Hands-on experience configuring enterprise WFM platforms supporting over 10,000 employees. Familiarity with U.S. and Canadian labor regulations. Technical Skills: Advanced SQL and data engineering capabilities, including ETL design and development. Strong experience with API integrations (REST, SOAP, XML, flat file processing). Ability to translate complex business and regulatory requirements into technical solutions. Experience working in Agile environments using tools such as Jira.