Workplace Accommodation Coordinator
Description 🌟 Workplace Accommodation Coordinator (Remote - Anywhere in the U.S.) The Workplace Accommodation Coordinator serves as the liaison between employees, employers, and healthcare providers to support successful return-to-work outcomes. This role manages accommodation cases, reviews medical documentation, and ensures compliance with ADA, state, and client requirements. Key Responsibilities - Manage workplace accommodation cases and work status updates - Review medical documentation and physician recommendations - Coordinate with employees, employers, and healthcare providers - Ensure compliance with ADA, state regulations, and client policies - Maintain accurate case records and timely follow-up - Support employees in returning to work safely and efficiently Qualifications - Bachelor's degree or equivalent experience preferred - Experience in accommodations, disability management, leave administration, HR, or case management - Strong communication and organizational skills - Ability to work independently in a remote environment - Knowledge of ADA and return-to-work processes preferred - Work remotely from anywhere in the U.S. while making a meaningful impact on employee well-being and workplace success Responsibilities - Assists in facilitating light duty accommodations and assisting employees in transitioning to full duty and provides alternative work solutions if unable to return to light or full duty - Reviews claim data with clients using various reports and tools to articulate, administer, and manage processes for updating claims across systems - Collaborates with technical operations to maintain and update the business requirements for enhancing the tools leveraged in the RTW service model - Serves as a liaison between the employer, employee, and treating physician to facilitate workplace accommodations - This results in lower out of workdays and other associated positive outcomes on the claim Qualifications - High School Diploma/GED - 2 + years of STD/LTD claims adjudication; experience in the TPA or self-administration services is desired - Experience with FMLA/State leave claims is a plus - Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations - Ability to work independently while assimilating various technical resources - Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action - Effective interpersonal skills capable of dealing with external sources and all levels of employees - Strong ability to identify, analyze and solve problems - Capable of quickly learning new tools - Experience with Excel at least at a beginner level is required - Ability to interpret and manipulate tables of data to draw conclusions and identify trends - Excellent logic; creative and critical