Zoho Development & Implementation Engineer

Roles and Responsibilities

• Analyze, design, develop, test, and implement Zoho One applications
• Develop custom APIs, methods, and functions as a software developer
• Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho
• Effectively utilize Zoho modules features to automate various business processes
• Design, develop, and maintain custom Zoho functions and workflows; ensuring efficiency
• Integrate Zoho applications with other Zoho applications
• Review, proofread, and format all correspondence to ensure accuracy and completeness
• On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources
• Assist users in day-to-day questions or technical concerns
• Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates
• Create custom tools and scripts to automate the manual business processes, within or outside of Zoho
• Maintain daily, weekly and monthly reports

Requirements

Desired Candidate Profile

• Custom Zoho development using Zoho Creator (Minimum 1 year experience)
• Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects , Zoho Desk, Zoho People , Zoho Recruit and Creator, SalesIQ, preferable Zoho One platform (Minimum 1 year experience)
• Exceptional problem solving, organizational, and prioritization skills
• Ability to work independently and as a member of a team, including coordinating with all levels of management and staff
• Ability to plan and manage multiple tasks and projects with minimal supervision
• Ability to maintain focus over an extended period
• Capable of troubleshooting - find answers and solutions and utilize resources when needed
• Detail-oriented and thorough in completing tasks
• Understands the importance of safeguarding all critical data, information, and communication.

1.- Implementation, Administration and Configuration of Zoho One Ecosystem Applications.

2.- Support and Training to Users of the Zoho One Ecosystem.

3.- IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc.

4.- Documentation of the evidence of Support and Digitization evidence documentation.

5.- Functionality tests and Quality Assurance in Developments.

6.- You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meetings, or email with clients.

• Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview.
• Fluent English.
• A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.
• You will work under a confidentiality agreement.

Benefits

Monday - Friday; 10:30 to 19:00

Saturday - 10:30 to 15:30

Sunday - Holiday

Job Type: Full-time

Pay: From 25,000 per month to 40,000 as per experience

Experience:

• Zoho One: 2 years (Required)

Language:

• English (Required)

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