1915(i) Community Behavioral Health Support (CBHS) Services Program Manager

Description 1915(i) Community Behavioral Health Support (CBHS) Services Program Manager This is a full-time, permanent, remote position. Employees may occasionally be asked to attend an in-person meeting or event based on business needs. All HCA employees are required to be Washington state residents upon their first day of employment. The Opportunity This health care program manager oversees the day-to-day operations of 1915(i) waivered behavioral health services, which includes processing referrals and reviewing intakes for Washingtonians applying to utilize these services. This program manager will also develop procedures and policies to enhance the unit’s ability to process the high volume of emails and projects that arise. Key Responsibilities - Serve as a subject matter expert on 1915(i) waivered services, including the Community Behavioral Health Support Services (CBHS) Program. - Develop and implement 1915(i) waivered services within state and federal requirements, including setting and adjusting program goals, objectives, and priorities. - Review and investigate managed care organization (MCO) and enrollee referrals for service requests. - Monitor, evaluate, and audit program compliance within state and federal requirements. - Serve as owner of the HCA 1915(i) mailbox. - Coordinate all communication and consults with clinical staff on responses. - Research, develop, and implement training, program materials, and other resource guides for external stakeholders. - Make recommendations, provide oversight of process improvement, and communicate any changes to affected external stakeholders. - Develop policy and procedures related to 1915(i) services and provides input to clinical staff on process and coordination. - Develop and draft contract language for the managed care contracts for 1915(i) services. Why You’ll Love