Business Process Analyst

Remote/WFH and must reside in the US – NYC Area

Who is OOCL Logistics? We are a world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of more than 140 offices in over 40 countries. We focus on serving customers with global sourcing and supply-chain-management needs by creating value through our innovative end-to-end international logistics programs. We are also an industry leader providing sophisticated transportation, warehousing and distribution services throughout Asia and Latin America, offering professional best in class 3PL and 4PL solutions. As a global company based in Asia, OOCL Logistics is exceptionally positioned to serve both international and domestic customers in the world's fastest-growing markets.

The Role: We call our open role Business Process Analyst, you may call it simply, Business Analyst, EDI Coordinator, Technical Analyst, System Support Specialist, Supply Chain Analyst, or even Logistics Analyst.

Qualifications

• Advanced skills with MS Excel, including advanced formulas, data analysis tools like PivotTable, filtering, and using calculated fields
• Previous experience working as a Business Process Analyst or similar role
• Previous experience with data analysis and manipulation
• Willingness to present and train on our system to potential customers
• Strong verbal and written communication skills
• Ability to manage EDI integrations with customers and 3rd Parties
• Highly organized, efficient, and proactive time management
• Work virtually in a team environment; collaboration skills to work effectively with cross-functional teams and stakeholders
• Ability to travel as needed

Main Job Duties

• Supporting customers in internal systems and processes
• Create and automate reports for internal users and customers
• Present system and new features to existing/potential customers
• Set up all EDI connections with customers and partners
• Document all projects and processes

Preferred Skills

• Familiarity with MS Power Apps, Power Automate, and other Power Platform tools
• Strong understanding of building data models, cleaning and transforming data, and creating effective data visualizations using tools like MS Excel
• Project Management
• Knowledge of EDI

OOCL Logistics offers a comprehensive benefits package including

• Medical & Dental: 100% company-paid
• Vision Coverage Option
• 401(k) Retirement Plan + Pension Plan
• PTO & Separate Paid Sick Time, and Personal Days
• Paid Major Holidays
• Tuition Assistance (after 12 months)
• Employee Assistance Program
• Referral Bonus

The annualized base salary for this position ranges from $81,000.00 to $85,000.00 excluding fringe benefits.  If hired at OOCL Logistics, the final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.  In addition to those factors, we also consider internal equity as part of any final offer.  Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.  All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean, business casual office environment.

All employment is contingent upon the successful completion of a background check.

OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.

Experience as a business/process analyst with advanced Microsoft Excel (PivotTable) skills, EDI integration experience, data analysis and reporting, strong communication, presentation/training ability, and willingness to travel as needed.

Key Responsibilities

• supporting customers
• automating reports
• setting EDI

Skills & Tools

Microsoft Excel, PivotTable, Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Platform, EDI

Job Details

• Category: Business Operations
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — New York, New York, United States
• Salary: USD 81,000 – 85,000 / year
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement
• Retirement plan

About OOCL Logistics

A global provider of end-to-end logistics and supply-chain services focused on transportation, warehousing, and distribution solutions. — Industry: Transportation and Logistics