Central Services Order Entry Technician (Remote)

OverviewScope of Responsibilities :Works remotely under supervision of the Manager of Central Services and Implementation.Follows standard procedures to accomplish assigned tasks.Work within multiple HealthDirect facilities as directed by Manager.Has ability to communicate professionally via phone, email, and Teams.Job Summary :Responsible for all aspects related to entering the medication orders for various facilities.Ensuring that all Third-Party claims are billed properly.Assist fellow technicians with training and daily functionsResponsibilitiesResponsible for accurate data entry of patient profiles and medicationsResponsible for all aspects related to entering medication orders for various facilitiesMaintaining accurate information for patients and facilitiesResponsible for billing and crediting each facility appropriately and accurately each monthAssist in new home setup and implementation across the regionAssist in orienting and training new employeesWork with the billing department to oversee the completion of individuals unbilled reportsAssign daily unbilled reportsMaintain and demonstrate top tier data entry production as determined by ManagerHelps in managing outside services that have an impact on HealthDirect customer service (ex.INFINX, SDS)Responsible for completing all mandatory and regulatory training programsPerform other duties as assignedQualificationsEducational Requirements :Minimum :High School Diploma or GEDAS Degree or Higher in Business Administration or related fieldExperience :2 years' experience as a Long-Term Care Pharmacy Order Entry Technician requiredPreviously demonstrated top 5% data entry performance metricsRequired (Vermont Employees) :Registered with the State of Vermont as a Pharmacy TechnicianJob Skill Requirements :Proficient with multiple remote technology ( Framework LTC, QS1, ECM, Docutrack, Teams )Strong communication skillsOutstanding customer service skillsAbility to work independentlyExcellent organizational skillsAbility to multitask and prioritizeBroad knowledge of medications and physician ordersGeneral computer and keyboarding skillsStrong leadership skillsSpecial Conditions of Employment :Drug testInitial and continuous exclusion and sanction / disciplinary monitoringA verifiable, private, and quiet in-home workspace is required to ensure HIPAA compliance and to handle phone calls without interruption.Demonstrate ability to hit and maintain key productivity measures as determined by Regional Manager of Operations.