Customer Service Agent - Remote - MN Only
Remote Customer Service Agent OpportunityDoherty Staffing Solutions is currently partnering with a dynamic healthcare organization.We are seeking candidates for work-from-home, remote Customer Service Agent roles.The schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour.What a Customer Service Agent will do :Make outbound calls to individuals to encourage the return of their health screening kitsRepresent the company with professionalism, empathy, and clarity in all communicationsHandle Protected Health Information (PHI) securely and in compliance with HIPAA regulationsUtilize the companys CRM system and softphone application to manage call activity and record information accuratelyTroubleshoot basic technical issues independentlyMaintain a quiet, private, and distraction-free work environment to protect patient privacyAdhere strictly to work schedules and start each shift on timeWhat you need to be a Customer Service Agent :Proven digital literacy and ability to work independently with computer software and systemsStrong attention to punctuality and reliabilityAbility to maintain confidentiality and meet HIPAA compliance standardsExcellent communication and interpersonal skills, with a professional and empathetic demeanorAccess to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise)Reliable internet connection and computer equipment suitable for remote workCommitment to upholding patient privacy and ensuring a positive patient experienceApply now! Click APPLY NOW to complete our mobile-friendly, online application.For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121..