Customer Service Representative
COME GROW WITH US!! Full Time Work Hours Or Shift: Monday - Friday, 9 am - 6 pm Salary: $16-$17 per hour Location: Fully Remote Weed Man is the fastest growing lawn care company. As we continue our successful growth, now is the perfect time for you to join our amazing team. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional. Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth! Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office. As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales. Excellent oral & written communication skills Advanced problem-solving skills Proven time management Ability to perform multiple tasks simultaneously, accurately, & in correct priority Previous customer service experience Technology Requirements High Speed Internet Webcam Noise Canceling Headphones Desktop/Laptop ( No Chromebooks ) Distraction Free Workspace 2 Monitors highly preferred but not required As an associate, you will enjoy: Ability to work independently and as part of a team Health Benefits Competitive Salary and Bonus Program Industry and Company Training Advancement Opportunities Job Type : Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Holiday pay Work from home Work Location : Remote #J-18808-Ljbffr Experience: 1 year required