Customer Service Specialist

Join Our Team as a Customer Service Specialist!

Are you detail-oriented, love solving problems, and enjoy helping people? Compex Legal Services is looking for a Customer Service Specialist to join our growing team. In this role, you’ll be the go-to support for our clients—making sure their orders are accurate, timely, and handled with care.

About Us

Compex is the nation’s leading provider of record retrieval solutions. We partner with top law firms and major insurance carriers to streamline the process of retrieving, summarizing, and delivering records. By helping clients access information faster, we empower them to make smarter decisions. Our team is expanding, and we’re excited to welcome driven professionals who want to grow with us.

What You’ll Do

• Respond to client inquiries and provide regular order updates

• Accurately enter client requests and verify order details

• Confirm facility locations and ensure all documentation is complete

• Monitor open orders to keep turnaround times on track

• Maintain accurate records and ensure all information is logged properly

What You’ll Bring

• Excellent communication and customer service skills

• Sharp attention to detail and organizational strength

• Strong time management and ability to prioritize tasks

• Critical thinking skills to troubleshoot and resolve issues

• A proactive, team-oriented mindset with a positive attitude

• Comfort working independently in a remote environment

• High school diploma or equivalent (required)

Why Join Compex?

• 100% remote—work from the comfort of your home

• A fast-growing, industry leader with nationwide impact

• Supportive, collaborative team environment

• Training provided—no legal background needed

• Clear opportunities for growth and career advancement

High school diploma or equivalent required; excellent communication, attention to detail, time management, critical thinking, and ability to work independently in a remote environment.

Key Responsibilities

• responding to client inquiries
• entering client requests
• monitoring open orders

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 33,280 – 33,280 / year
• Languages: English

About Compex Legal Services

A leading provider of record retrieval solutions for law firms and insurance carriers. — Industry: Information Technology