Customer Success Manager
Bachelor's degree in business; 5+ years account or customer success management experience; proven revenue growth; strong communication, presentation, negotiation; CRM proficiency (Salesforce, Gainsight); travel for internal and customer meetings.
Key Responsibilities
- managing partnerships
- developing account strategies
- driving retention
Skills & Tools
Salesforce, Gainsight, CRM
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Texas or Kentucky or Connecticut or Michigan or New Hampshire or Massachusetts or Maryland or Missouri or West Virginia or Wisconsin or Washington or Virginia or Tennessee or South Dakota or South Carolina or Pennsylvania or Utah or Ohio or New York or Nebraska or North Carolina or Mississippi or Minnesota or Kansas or Indiana or Illinois or Idaho or Iowa or Georgia or Florida or Colorado or Arizona or Arkansas or Alabama or Nevada or New Mexico
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
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