Dental Billing & Insurance Coordinator
Job Description:
- Prepare, review, and submit clean claims daily through Open Dental
- Obtain detailed and accurate insurance breakdowns
- Input insurance information into patient files
- Follow up proactively on outstanding, denied, or rejected claims
- Audit aging reports
- Process co-pays
- Post insurance payments
- Support pediatric dentistry, orthodontics, and general dentistry practices
Requirements:
- Must currently reside in and be eligible to work in California, Nevada, Oregon, Idaho, or Washington
- 1 to 3 years of hands-on experience navigating Open Dental claims administration
- Familiarity with DentalXchange, Trex (Vyne), or other major billing clearinghouses highly preferred
- Exceptional phone communication and patience for navigating insurance IVRs
- Comfortable working consistent Pacific Time Zone hours
- Successful completion of a routine pre-employment drug screening
- Ability to prepare, review, and submit clean dental claims
- Ability to obtain insurance breakdowns and accurately input them into patient files
- Ability to follow up on outstanding, denied, or rejected claims
- Ability to audit aging reports, process co-pays, and post insurance payments
- High attention to detail
Benefits:
- 100% work-from-home remote work
- Accrual-based Paid Time Off (PTO)
- 6 Paid Holidays
- Comprehensive Medical, Dental, and Vision insurance plans
- 401(k) retirement plan with immediate Company Match
- Team member cellular plan savings
- Practice service discounts
- Structured team recognition programs
- Clear internal promotion pathways