GIS Business Analyst
The ideal candidate will understand how GIS applications, spatial data, and mapping-related workflows support utility operations and will be comfortable working across GIS and enterprise systems. This is not a note-taking BA role. The team needs someone who can walk into an environment where requirements may not be fully defined, ask the right questions, understand the current state, and bring structure and clarity to complex business and GIS-related processes.
Key Responsibilities
Serve as a Business Analyst supporting GIS and Esri-related technology initiatives within a utility environment. Partner directly with GIS users, business stakeholders, operations teams, IT, developers, and vendors to understand business processes and system requirements. Gather, analyze, and document GIS business requirements, functional requirements, workflows, user stories, use cases, and acceptance criteria. Translate operational and business needs into requirements that can be understood and implemented by technical teams. Document current-state and future-state processes, particularly where workflows involve GIS applications, spatial information, or integrations with enterprise systems. Facilitate discovery sessions, requirements workshops, and stakeholder meetings. Ask detailed follow-up questions to identify gaps, dependencies, system impacts, and integration requirements. Support projects involving Esri/ArcGIS applications and GIS-enabled business processes. Analyze workflows and data movement between GIS platforms and other enterprise applications. Support application upgrades, integrations, migrations, implementations, and decommissioning efforts. Coordinate requirements and dependencies across business, GIS, IT, development, testing, project management, and third-party vendor teams. Assist with UAT, test-case development, validation, defect resolution, and business acceptance. Maintain accurate requirements, workflow diagrams, process documentation, and project artifacts throughout the delivery lifecycle. Manage requirements across multiple concurrent projects and workstreams. Key Projects / Workstreams This resource is expected to support several initiatives running in parallel, including: SRE Upgrade Lemur Upgrade SAP-to-Open Grid Integration Application Role Decommission App Extender Implementation Additional GIS / Esri-related application and integration initiatives Must-Haves Strong hands-on Business Analyst experience supporting enterprise technology or application initiatives. Strong GIS experience working with GIS-driven business processes, applications, or technology projects. Experience within the Esri / ArcGIS ecosystem. Ability to gather and document requirements for GIS-related applications, workflows, integrations, and business processes. Strong requirements elicitation, analysis, and documentation skills. Experience developing: Business requirements Functional requirements User stories Acceptance criteria Process flows Current-state / future-state documentation Strong business process mapping and workflow analysis skills. Ability to translate requirements between business/operational stakeholders and technical teams. Strong stakeholder management and facilitation skills. Ability to independently drive requirement conversations when processes are not clearly defined. Experience supporting integrations between enterprise applications. Experience supporting UAT, testing, validation, and defect resolution. Ability to manage multiple concurrent projects and priorities. Strong technical aptitude. Utility, energy, gas, or electric industry experience strongly preferred. GIS / Esri Experience They Should Be Able to Speak To Candidates should be comfortable discussing hands-on BA experience around areas such as: Esri ArcGIS GIS application requirements GIS-enabled operational workflows Spatial/geospatial data Mapping and asset-related business processes GIS system interfaces and integrations Data flows between GIS and enterprise applications Current-state versus future-state GIS processes GIS application upgrades or implementations Business validation and UAT of GIS functionality Nice-to-Haves Experience supporting GIS technology within a gas or electric utility SAP experience, especially integrations, upgrades, or enhancements Experience with GIS-to-enterprise system integrations Application modernization, implementation, or upgrade experience Agile/Scrum delivery experience UAT and test coordination experience Experience working with third-party technology vendors Experience supporting asset, field operations, engineering, or infrastructure-related workflows The candidate should be able to clearly walk through: What GIS/Esri applications they supported Who the GIS users and business stakeholders were What operational processes depended on GIS How they gathered and documented GIS requirements How GIS interfaced with other enterprise applications What they personally owned as the BA How they handled unclear or incomplete requirements How they supported testing/UAT through implementation