Member Outreach Specialist (Outbound)
High school diploma or equivalent required; 2 years related experience in healthcare, customer service, telemarketing, account management, or sales; 1 year call center experience; 1 year lead/senior role experience; computer proficiency with Microsoft Word, Outlook, Excel.
Key Responsibilities
- making outbound calls
- engaging members
- documenting information
Skills & Tools
Microsoft Word, Microsoft Outlook, Microsoft Excel
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Arizona or Arkansas or Connecticut or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or West Virginia or Wisconsin
- Languages: English
About Samaritan Health Plans
A health plan organization operating Medicare Advantage, Commercial Large Group, and Medicaid CCO plans as part of an integrated delivery system. — Industry: Healthcare