MoveIT Engineer

: Senior / Lead MOVEit Engineer Location: REMOTE Client: Fiserv Primary Technology: Progress MOVEit Supporting Technologies: Windows Server, MS SQL Server, SFTP/FTPS/HTTPS, SSH, TLS/SSL, Active Directory/LDAP, Networking, PowerShell Focus: Tier 3 Production Support, Engineering, Troubleshooting, Automation, Performance, Security, and Platform The engineer will be responsible for resolving complex file-transfer issues, maintaining platform stability and performance, supporting upgrades and integrations, and driving root-cause analysis and permanent remediation of production issues.

Key Responsibilities

MOVEit Platform Engineering Provide Tier 3 technical support for enterprise MOVEit Transfer and MOVEit Automation environments. Troubleshoot complex file-transfer failures, delayed transfers, connectivity issues, authentication failures, and application errors. Analyze MOVEit application logs, transfer history, audit logs, and system events to identify root cause. Configure and maintain MOVEit users, mailboxes, folders, permissions, workflows, policies, and transfer configurations. Support SFTP, FTPS, HTTPS and other enterprise file-transfer protocols. Troubleshoot SSH keys, TLS/SSL certificates, authentication, authorization, and connectivity issues. Perform MOVEit upgrades, patches, configuration changes, and security remediation. Support platform capacity planning, performance tuning, and operational stability. Support high-availability, disaster-recovery, backup, and recovery activities. Work with MOVEit vendor support for complex product defects and escalations. Troubleshoot integrations between MOVEit and internal/external applications. Work with application, network, security, infrastructure, and database teams to resolve end-to-end transfer issues. Troubleshoot firewall, DNS, routing, port, proxy, load-balancer, and connectivity issues. Troubleshoot external client connectivity and file-transfer onboarding issues. Required Technical Skills 5+ years of experience in enterprise Managed File Transfer technologies. Strong hands-on experience with Progress MOVEit. Strong understanding of MOVEit Transfer and/or MOVEit Automation. Advanced troubleshooting experience in production environments. Strong knowledge of: SFTP FTPS HTTPS SSH TLS/SSL Digital certificates SSH host keys Authentication and authorization DNS and networking Firewall and port connectivity Experience with Windows Server environments. Experience with MYSQL/MSSQL supporting enterprise applications. Experience with monitoring and log-analysis tools such as Splunk, Dynatrace, or equivalent.