Partner Operations Coordinator
A Partner Operations Coordinator plays a pivotal role in ensuring the smooth and efficient functioning of partner programs. They are responsible for assisting with the day-to-day operations of the Partner Development Team, collaborating with internal teams and external partners to drive success. They also play a key role in supporting the contract management process, ensuring accurate documentation, and facilitating effective communication between internal stakeholders. This role requires a proactive and organized professional with excellent communication skills and a keen eye for detail.
Key Responsibilities
1. Collaboration with Internal Teams:
- Work closely with cross-functional teams such as Finance, Instructors, Customer Care, Partner Success and Partner Development to ensure alignment on partnership goals and objectives.
2. Issue Resolution:
- Address and resolve operational issues promptly, working collaboratively with partners and internal teams to find effective solutions.
3. Documentation Management:
- Assist in the preparation, organization, and maintenance of contract documentation.
- Ensure that all contracts and related documents are accurately filed and easily accessible.
- Prepare and coordinate certificates of training for contracts as requested.
4. Contract Review and Analysis:
- Conduct basic reviews of external contracts to ensure they adhere to company policies and negotiate contracts.
- Collaborate with internal teams to identify any discrepancies or areas of concern.
5. Contract Scheduling:
- Book Certified Instructors for contract services.
- Working with Certified Instructors, maintaining and updating unscheduled contracted services.
- Working with HR and Certified Instructors, ensure background check requests are completed promptly.
6. Communication and Coordination:
- Act as a liaison between internal teams and external parties for routine contract-related inquiries.
- Coordinate with various departments to gather necessary information for contract creation and maintenance.
- Bachelor’s degree
- Paralegal experience preferred
- Proven experience in partner operations, account management, or a related role.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Excellent communication, interpersonal skills and attention to detail.
- Analytical mindset with proficiency in data analysis and reporting.
- Familiarity with CRM systems and collaboration tools.
- Ability to work both independently and collaboratively in a team environment.
Bachelor's degree; paralegal experience preferred; proven experience in partner operations or account management; strong organizational, communication, and analytical skills; proficiency with CRM systems and collaboration tools.
Key Responsibilities
- collaborating with teams
- resolving operational issues
- managing contract documentation
Skills & Tools
CRM
Job Details
- Category: Business Operations
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Western United States, United States
- Salary: USD 50,000 – 55,000 / year
- Languages: English
About Conscious Discipline
An education company that develops and manages partner programs and contracts. — Industry: Education