Parts Interpreter & Administration Specialist (AO-14182)

ABOUT ACCESS OFFSHORING:

We specialise in providing Australian businesses with experienced and qualified professionals based in the Philippines. Not only does our team of recruiters have extensive experience in sourcing and recruiting offshore talent, we also help Australian businesses implement best practice when it comes to building an offshore team.

ABOUT THE CLIENT:

The client is a family-owned and operated truck service and repair business based in Wagga Wagga, NSW. Established in 2010, the company has grown into a trusted dealership providing truck, trailer and bus servicing, repairs, parts and support for commercial vehicles and fleet operators. The client is an authorised Western Star, Dennis Eagle, MAN, Detroit and Scania dealer and is known for its hands-on approach, industry expertise and commitment to keeping customers and their vehicles on the road.

JOB SUMMARY:

The client is seeking an experienced Parts Interpreter & Administration Specialist to support its growing parts and administration function. The role combines parts interpretation with day-to-day administration, including inventory updates, quoting and potentially warranty support.

The ideal candidate will have strong parts knowledge, excellent attention to detail and the ability to keep administrative tasks accurate and up to date.

KEY RESPONSIBILITIES:

• Interpret and identify suitable parts using electronic parts catalogues for quotes and repairs.

• Complete daily parts and inventory data entry.

• Maintain accurate inventory and parts records.

• Assist with parts, smash repair and service/workshop quoting.

• Maintain accurate records and follow up outstanding paperwork.

• Support the Parts Manager and wider team with related parts administration.

• Order parts and receipt incoming stock from external suppliers.

• Manage returns in accordance with company policy.

• Liaise with the Service department and organise required parts for upcoming services.

• Attend training when required.

• Support management with clerical and support tasks as directed.

• Receipting of Supplier invoices to the DMS

• Maintain online filing system for supplier invoices and related correspondence.

• Process and monitor core return charges.

• Prepare and enter warranty claims per manufacturer in online portals.

Requirements

SKILLS & QUALIFICATIONS:

Non-negotiable:

• 1–3+ years’ parts interpreting experience.

• Experience using electronic parts catalogues.

• Experience with inventory or parts management systems.

• Strong attention to detail and data-entry accuracy.

• Good organisation and follow-up skills.

Highly regarded:

• Heavy vehicle, truck or automotive parts experience.

• Warranty administration experience.

• Core-return processing experience.

• Quoting experience within a workshop or dealership environment.

• Accuracy and attention to detail

• Good time management skills

• Strong computer skills with the ability to learn multiple new systems

• Keep daily data entry current

• Maintain accurate inventory records

• Interpret parts accurately

• Support timely quoting, warranty and core-return processing.

• Take ownership of tasks and follow them through to completion.

Benefits

• Work from Home Allowance
• HMO for you and a dependent
• 20 Days Annual Leave AND 5 Days Sick Leave
• Government Benefits and 13th Month Pay
• Computer Equipment
• Opportunities for growth
• Competitive Salary

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