Pharmacy Technician - Phone Support (Outbound)
This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.
Our specialty pharmacy is located in Waltham MA. This is a remote opportunity, after onsite training period.
Starting salary from $23.00 an hour and up - we also offer $3.00/HR shift differential for WEEKEND schedules.
Sign-On Bonus: $5,000 for employees starting before December 28th, 2026.
We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.
We offer a variety of benefits including:
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life; and short and long-term disability
- Paid Volunteer Day
- Floating Holiday
- Referral Incentive
- Assist health care providers and patients by phone; answering questions and requests.
- Communicate with patients and physician office staff to coordinate medication refill deliveries.
- Work with Insurance companies regarding rejected claims and prior authorizations.
- Serve as a primary contact for calls to patients and physicians.
- Good interpersonal skills
- Excellent verbal, written and customer service skills
- Ability to work independently, meet deadlines and be flexible
- Good organizational skills and detail oriented
- Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
- Ability to perform tasks accurately and efficiently when inputting information
- Licensed/registered pharmacy technician or as required by state law
- Basic math and analytical skills
- Intermediate typing/keyboarding skills
- High school or equivalent
- Pharmacy Technician: 1+ years
- Registered Pharmacy Technician
High school diploma or equivalent; 1+ years pharmacy technician experience; registered pharmacy technician license; knowledge of medical terminology, sig codes, and medications; strong communication and customer service skills.
Key Responsibilities
- assisting providers by phone
- coordinating medication refills
- handling insurance claims
Job Details
- Category: Healthcare Services - Pharmacy
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Waltham, Massachusetts, United States
- Salary: USD 47,840 – 47,840 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Onco360
A closed-door specialty pharmacy providing compassionate care and customer service. — Industry: Healthcare