Pricing Operations Analyst

POSITION SUMMARY The Pricing Operations Analyst is responsible for the execution and maintenance of customer pricing, payment terms, and discount programs within SAP S/4HANA. This role ensures the accurate setup, validation, and ongoing management of customer-specific pricing conditions to support business operations, contractual obligations, and organizational pricing policies. The analyst works closely with Sales, Finance, Contracting, Credit, and other cross-functional teams to deliver timely and accurate pricing solutions while maintaining data integrity and operational compliance. ESSENTIAL FUNCTIONS Maintain customer pricing records, payment terms, and discount conditions within SAP S/4HANA. Process new pricing requests and updates, ensuring accuracy and adherence to established approval and governance requirements. Review customer pricing and discount requests for completeness and compliance with business policies. Partner with Sales, Finance, Credit, Contracting, and Operations teams to implement customer-specific pricing and terms configurations. Investigate and resolve pricing, discount, and terms-related issues in a timely manner. Perform quality reviews and validation activities to ensure pricing data accuracy and system integrity. Support pricing-related projects, system enhancements, and business process improvements. Maintain documentation and provide operational support for pricing and discount management processes. Assist with data analysis, reporting, and audit activities related to customer pricing records and discount programs. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Finance, Accounting, Operations, Supply Chain, or a related field, or equivalent experience. 2+ years experience supporting business operations, pricing administration, customer master data, or related operational processes. Strong attention to detail and commitment to data accuracy. Effective problem-solving and organizational skills. Proficiency in Microsoft Excel and other Microsoft Office applications. Strong written and verbal communication skills with the ability to collaborate across multiple functional teams. PREFERRED QUALIFICATIONS Experience with SAP S/4HANA or other ERP platforms. Knowledge of pricing, discount, rebate, or contract administration processes. Experience in healthcare, pharmaceutical distribution, specialty pharmacy, or supply chain operations. Familiarity with pricing governance, customer agreements, and operational controls. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.