[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical, and specialty gases, hardgoods, safety products, and related solutions. The Account Manager will drive profitable revenue growth, expand market share, and manage B2B customer relationships across the GA-TN and Alabama market. The role includes new business acquisition, account retention, contract negotiation, financial oversight, CRM reporting, operational coordination, and safety compliance.

Responsibilities

• Revenue Growth: Develop and execute strategic territory plans to achieve and exceed monthly, quarterly, and annual sales, gross margin, and profitability targets
• New Business Acquisition: Qualify inbound leads and aggressively pursue new account opportunities within key segments
• Consultative Value Selling Showcase ANC’s technical superiority, safety record, and total cost-of-ownership benefits
• Contract Negotiations: Prepare and deliver formal sales proposals, negotiate multi-year product supply agreements (PSAs), establish pricing structures, and define standard delivery terms
• Client Advocacy: Serve as the primary point of contact for customer leadership and site managers, conducting regular business reviews to evaluate supply performance and identify process improvements
• Product Line Integration: Cross-sell complete system solutions, including telemetry monitoring, annual gas detection compliance testing, safety hardware, and equipment maintenance packages
• Customer Retention: Proactively identify account risks, resolve service disputes, and manage renewal timelines to protect base business
• AR Management: Partner with AR credit managers to ensure accounts remain within payment terms, minimizing working capital risk and resolving billing disputes
• Margin Health: Manage formula-based pricing adjustments, fuel surcharges, and regulatory pass-through fees (e.g., IFC code compliance charges) to maintain healthy gross margins
• Dispute Management: Partner with ANC dispute team to proactively manage all active dispute cases
• CRM & SAP Reporting: Maintain clear customer records, log sales activity, manage open opportunities, and submit formal territory reports (daily call logs, pipeline analyses, and weekly forecasts) through SAP and Salesforce
• Supply Chain Collaboration: Coordinate closely with local fill plants, field service technicians, and logistics dispatchers to ensure seamless delivery execution and onboarding for new accounts
• Safety Culture: Embody the Airgas safety-first culture. Ensure all customer installations adhere to local fire codes (e.g., IFC Section 916.11), OSHA guidelines, and compressed gas storage safety standards

Skills

• Bachelor's Degree in Business, Engineering, Marketing, or a related field (or equivalent combination of education and 4+ years of relevant industry experience)
• Sales Experience: Minimum 3 to 5 years of successful B2B outside sales experience, ideally with a proven track record of territory management and solution-selling concepts
• Industry Experience (Preferred): Prior experience in industrial/specialty gas sales, beverage carbonation systems, welding supplies, or industrial equipment leasing is highly desirable
• CRM & Technology: Working knowledge of SAP and Salesforce (or similar enterprise CRM tools). Proficient in Microsoft Office / Google Workspace
• Negotiation & Contracts: Demonstrated experience with complex commercial contracts, formula/index pricing mechanisms, and structured negotiation
• Financial Acumen: Strong understanding of gross margins, credit terms, and accounts receivable management
• Communication: Exceptional verbal, written, and presentation skills; ability to communicate effectively with both shop-floor managers and C-suite executives
• Self-Motivation: Highly organized self-starter capable of managing a large geographic territory independently
• Licensure:** Valid Driver's License with a clean driving record and willingness to travel within the assigned regional territory

Benefits

• Commission Opportunity
• Mileage Reimbursement
• Medical, dental, and vision plans
• Short-term and long-term disability insurance
• Life and accidental death and dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• 14-week paid child birth benefit
• Parental leave
• Vacation
• Sick time
• Floating holidays
• Jury duty leave
• Funeral/bereavement leave
• Paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• Tuition reimbursement
• Discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

Company Overview

Company H1B Sponsorship