[Remote] Application Consultant Radiation Therapy

Note: The job is a remote job and is open to candidates in USA. Brainlab is hiring an Application Consultant Radiation Therapy to support customers and sales teams across its radiotherapy product portfolio. The role focuses on customer training and post-installation support, increasing product utilization, managing upgrade projects, and assisting with sales, marketing, and regional activities.

Responsibilities

• Maximize product portfolio penetration into the existing install base
• Maintains complete transparency of responsible Radiotherapy install base
• Work with Area Sales Managers to design and implement upgrade paths for complete install base
• Document upgrade projects for existing install base in salesforce
• Update clinical usage report for each account into salesforce quarterly
• Document quarterly upgrade status and strategy on complete install base
• Actively work and promote regional meetings for your respective region
• Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac
• Be a certified expert to assist customers with all aspects of elements
• Be a certified expert to assist customers with Exactrac Case coverages
• Provide focused support post installation for both elements and ExacTrac to ensure confidence and utilization in the product
• Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum three times per year with primary goals of maximizing utilization and understanding the utilization of platform/s by indication
• Become an expert on your RT install base
• Liaison for RT peer to peer discussions
• Lead Element software update installation for respective region as directed
• Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives
• Constantly communicates with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers
• Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and case management
• Assist in Market Transparency through documentation in salesforce
• Supports presales activities as Application Expert in presentations, evaluations, and customer meetings
• Proficient in all aspects of quotebase and configuration of technology
• Coordinates and or assist in on-site visitations of other customers at key centers
• Assist sales and take responsibility for product demonstrations during site visits
• Assists sales in the presentation when assistance is needed with key accounts
• Focus on penetration of all radiotherapy/radiosurgery product into global top 300 target accounts
• Responsible for timely completion of his/her own projects
• Establishes close personal bond to all radiotherapy users within the region
• Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plan
• Facilitates publication of studies/presentations at congresses
• Develop and manage install base for respective region and document activities and outcomes for install base
• Assist in coordination of training course for respective region
• Coordinates pre-sales training to prospective customers
• Brainlab expert for responsible sales counterparts
• Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees
• Set a professional example within the company

Skills

• BA/BS preferred, or equivalent experience
• Must be a road warrior, with a willingness and desire to travel constantly
• Documented success in prior positions
• Excellent written and verbal communication skills
• Self-motivated, detail oriented and a proven history of ability to make independent decisions
• Previous experience communicating with healthcare professionals
• Superior customer relations proficiency and experience working closely with clinical staff
• Strong presentation skills
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• High comfort level with software and technology, in general
• Radiation Therapist (RTT) preferred but not required
• Dosimetry background preferred but not required

Benefits

• Competitive Performance Based Variable Compensation
• Monthly fixed car allowance and mileage reimbursement (Motus)
• Travel expenses reimbursed
• 401K company match
• Laptop
• IPhone
• Medical insurance
• Dental insurance
• Short term and long term disability
• Life insurance
• Remote work

Company Overview

Company H1B Sponsorship