[Remote] Business Intelligence Analyst

Note: The job is a remote job and is open to candidates in USA. Chimes is hiring a Business Intelligence Analyst to transform business and operational data into reliable reports, dashboards, analyses, and recommendations. The role supports stakeholders and report users through data analysis, reporting, documentation, and practical recommendations.

Responsibilities

• Consult stakeholders to define business questions, reporting needs, metrics, and decision requirements
• Collect, validate, and analyze data from approved databases, spreadsheets, and business systems; reconcile discrepancies and coordinate corrections with data owners
• Develop, test, and maintain reports, dashboards, data models, and recurring analyses
• Document report specifications, data sources, calculations, assumptions, limitations, and refresh schedules
• Analyze trends, operational performance, customer needs, and relevant industry information, and present clear findings and practical recommendations
• Support report and dashboard users, and prepare user guides, training materials, and presentations
• Maintain a reusable library of approved reports, queries, metrics, and definitions, and improve data definitions, metadata, and governance
• Protect confidential, proprietary, and personally identifiable information
• Build effective working relationships with customers, colleagues, vendors, and partners
• Comply with all Agency policies and procedures, and perform other related duties as assigned

Skills

• You must be legally authorized to work in the US
• Three (3) or more years in business intelligence, reporting, data analysis, or decision support
• Experience building reports or dashboards with BI, database, spreadsheet, or visualization tools
• Experience documenting metrics, data sources, calculations, and test results
• Bachelor's degree in Business Analytics, Data Analytics, Information Systems, Statistics, or a related field preferred
• Relevant BI, data, or visualization certifications preferred
• Equivalent education, training, and experience may be considered
• Experience in government, regulated, or security-conscious environments preferred
• Degrees and certifications in computer science, data science, or related fields are preferred, but equivalent education and experience are welcome

Benefits

• Remote position within the USA
• Medical plan starting at $13.80/mo. The $6.90 is per pay period for the Minimum Value Health Plan.
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• 10 paid holidays + generous PTO
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

Company Overview