Remote Call Receptionist

SummaryWe are a family-owned self-storage business with locations across three states and were growing! Were looking for an energetic, reliable professional with excellent English communication skills to join our team as a Remote Call Receptionist.As the first point of contact for our customers, youll play a key role in creating a positive experience.This position is ideal for someone who is friendly, detail-oriented, and committed to providing outstanding customer service.Responsibilities :Answer inbound customer calls in a professional and courteous mannerProvide unit availability and pricing informationAssist customers with payments, rentals, and problem resolutionDirect calls to management when necessarySupport with light administrative and operational tasks when not on callsPosition DetailsSchedule :Part-time, minimum of 20 hours weekly upon completion of training (with a possibility of long-term work)Pay :$6.00 per hour (PTOs and Paid Holidays after the conditional period)Training :Paid training provided and completed within two weeks before transitioning to regular hoursInitial Period :30-day conditional period (effective from completion of training); performance review at the end of this periodTechnical RequirementsDesktop or laptop computer with a current operating systemReliable, high-speed internet connectionAbility to run multiple browser tabs simultaneouslyNoise-cancelling headset with microphone (required)Webcam for training and meetings (as needed)Quiet, distraction-free workspaceApplication ProcessShortlisted candidates will be asked to :Submit a brief audio recordingComplete an additional application form.