Remote Care Coordinator - CMA

Chronic Care Staffing is Hiring a Remote Care Coordinator - CMA!Location :Remote (Work From Home)Pay Range :$17.00 - $20.00 / hourEmployment Type :Full-TimeEmployer :Chronic Care StaffingAbout the RoleChronic Care Staffing (CCS) is seeking a Remote Care Coordinator (CMA) to join our growing healthcare team.As a Care Coordinator, you'll play a vital role in helping patients manage their chronic conditions through consistent communication, education, and coordination with their healthcare providers.You'll be responsible for making monthly calls to patients, assessing their health status, promoting self-management, and serving as a trusted point of contact between patients, caregivers, and medical professionals -- all from the comfort of your HIPAA-compliant home office.Key ResponsibilitiesConduct monthly Chronic Care Management (CCM) calls or verbal enrollments.Perform services such as Health Risk Assessments , Transitional Care Management , and Remote Patient Monitoring.Communicate effectively with patients and family members about chronic conditions, medications, barriers to care, and treatment plans.Collaborate with providers, staff, and other healthcare professionals to ensure coordinated care.Promote adherence to personalized care plans and patient health goals.Support patients with medication reconciliation and education.Connect patients to community resources to enhance well-being and satisfaction.Maintain compliance with CMS guidelines and organizational regulations.Uphold CCS's reputation for professional, compassionate, and patient-focused care.Meet expected call volume and maintain thorough documentation in EHR systems.RequirementsRequired QualificationsUnencumbered active CMA or RMA certificateActive BLS certificationHigh proficiency in EHR systemsRecent experience in a clinical or CCM settingProficiency in Google SuiteAbility to plan, organize, and work independently in a HIPAA-compliant home office (locked door, distraction-free, two monitors, high-speed internet)Excellent verbal and written communication skillsStrong clinical reasoning, problem-solving, and critical thinking abilitiesPreferred (Nice-to-Have) QualificationsExperience in care coordination , chronic care management , transitional care , or remote patient monitoringFamiliarity with community resource navigation to support patient careExperience providing patient / family education on chronic conditions and medicationsBackground in quality measures, reporting, or CMS complianceDemonstrated team-player mindset in a remote environmentAdditional coursework or certification related to care or case managementHome Office RequirementsHIPAA-compliant, distraction-free workspace with a locking doorHigh-speed internetCCS-approved computer with dual monitorsPhysical RequirementsVision, hearing, repetitive motion, and typingExtended periods of sedentary work and computer useReasonable accommodations available upon request to ensure accessibility and patient care qualityBenefitsPaid Time Off (PTO)Health, Dental & Vision Coverage401(k) Retirement PlanOn-the-Job TrainingNo Weekend WorkGrowth OpportunitiesIncremental PTO IncreasesLife / LTD Benefits.