[Remote] Cloud Infrastructure Engineer
Note: The job is a remote job and is open to candidates in USA. AIP Publishing is a leading publisher of the physical sciences focused on accelerating scientific discovery and advancing scholarly publishing. The Cloud Infrastructure Engineer will administer Azure and remaining on-premises infrastructure, provide Level 3 support, troubleshoot complex incidents, support identity and security operations, and contribute to DevSecOps automation and cloud modernization.
Responsibilities
- Manage patching, updates, and lifecycle for Azure VMs and cloud workloads (e.g., Azure Update Manager)
- Support remaining on-premises infrastructure through its planned transition to cloud
- Maintain operational documentation, standards, and procedures
- Coordinate with vendors and service providers to resolve infrastructure issues
- Act as an escalation point for complex infrastructure issues, partnering with senior engineers on the hardest problems
- Troubleshoot cloud, server, networking, identity, and application connectivity problems
- Participate in root cause analysis and problem resolution efforts
- Participate in major incident response and problem management activities
- Support Microsoft Entra ID administration and identity services
- Assist with Conditional Access, MFA, RBAC, and security remediation activities
- Partner with the Information Security team on vulnerability management and platform hardening initiatives
- Actively participate in the team's DevSecOps practices, including working with security on scanning pipelines and shift-left collaboration with Development
- Work closely with Infrastructure, Security, Development, and business stakeholders to support projects, operational initiatives, and continuous improvement efforts
- Use Jira and Azure DevOps to track work, document activities, and contribute to team delivery objectives
- Take part in the team's daily DevSecOps working sessions and cross-functional syncs to stay aligned on security, delivery, and operational priorities
- Develop and maintain PowerShell scripts, automation solutions, and operational improvements
- Identify opportunities to reduce manual operational effort
- Leverage AI-assisted tools such as Claude and Azure AI capabilities to improve troubleshooting, documentation, and operational efficiency
- Contribute to infrastructure modernization and cloud optimization initiatives
Skills
- Strong troubleshooting and analytical skills
- Understanding of networking, identity, and security fundamentals
- Strong written and verbal communication skills
- 3–5 years of infrastructure, systems administration, or cloud operations experience
- Hands-on experience administering Microsoft Azure environments
- Experience supporting Windows Server environments
- Experience with Microsoft 365 and Microsoft Entra ID
- Experience with PowerShell scripting
- Experience working within a cross-functional Cloud Operations or DevSecOps team
- Experience using work management and collaboration platforms such as Jira
- Availability to participate in occasional scheduled maintenance windows and after-hours response during major incidents or critical outages
- A remote workforce with staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, who meet in person for collaboration, training, strategic planning — and fun!
- Azure Administrator Associate (AZ-104) certification is a plus
Benefits
- A remote workforce with staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, who meet in person for collaboration, training, strategic planning — and fun!
- Generous paid time off and paid sick and safe leave
- Flexible Work Schedule
- Competitive medical, dental and vision benefits
- Exceptional retirement benefits
- Monthly remote stipend
- Training and Tuition assistance
- Employee Assistance Program
Company Overview