[Remote] Cloud Operations Manager

Note: The job is a remote job and is open to candidates in USA. Nymbl is seeking a Cloud Operations Manager to oversee the reliability, security, performance, and cost efficiency of cloud infrastructure supporting custom software solutions. The role leads the cloud operations team, establishes operational standards, manages incidents and risks, coordinates upgrades and deployments, optimizes cloud spend, and aligns infrastructure operations with client and business objectives.

Responsibilities

• Define and maintain cloud architecture standards across client environments on AWS and Azure, ensuring solutions are scalable, resilient, and appropriately sized for clients from small business to enterprise
• Establish monitoring, alerting, and incident-response processes, supported by AI, that protect uptime and minimize client-facing disruption
• Own infrastructure-as-code practices and deployment reliability to make environments consistent and repeatable
• Lead cloud security posture across all client environments, including access controls, configuration standards, and proactive vulnerability management
• Establish and own a penetration-testing cadence and remediation workflow, partnering with external security firms where appropriate
• Build AI supported processes that prevent misconfiguration risks (for example, improperly exposed databases) and ensure environments meet client and regulatory compliance requirements
• Own predictable, transparent cloud cost management — forecasting, optimizing spend, and building a clear, repeatable quoting process for client infrastructure (e.g., AWS pricing)
• Tie infrastructure usage back to client engagements to support accurate burn and utilization tracking
• Define the standards, processes, and operating model for the cloud operations function from the ground up
• Mentor and develop team members, set performance expectations, and establish on-call and escalation structures
• Partner with Sales, Delivery, and client-facing teams to align infrastructure work with business and client priorities

Skills

• 5-8 years of experience in Cloud Operations or similar roles, experience managing a team is a plus
• Significant hands-on experience designing and managing cloud infrastructure on AWS and Azure, including architecture (not solely support or administration)
• Demonstrated expertise in cloud security: access management, vulnerability management, and remediation
• Experience managing cloud cost and capacity in a multi-environment or multi-client setting
• People-management experience, or clear readiness and appetite to build and lead a team
• Strong process orientation — you create structure where none exists and document it for others to follow
• Experience in a consulting, agency, or managed-services environment supporting multiple distinct client accounts
• Familiarity with infrastructure-as-code tooling (e.g., Terraform, CloudFormation) and CI/CD pipelines
• Relevant certifications in Azure, AWS, Cloud Operations
• Experience scaling a function from an individual contributor footprint into a managed team or department

Company Overview

Company H1B Sponsorship