[Remote] Content Coordinator

Note: The job is a remote job and is open to candidates in USA. BCforward is a professional services and workforce management firm supporting business and technology strategies. The Content Coordinator will publish and quality-check Microsoft 365 content while developing scalable automation workflows, scripts, dashboards, and documentation to improve content operations.

Responsibilities

• Perform detailed quality assurance checks of Word, Excel, and PowerPoint templates before ingestion, checking metadata, accessibility, and adherence to publishing standards
• Publish and maintain content in our CMS, following established workflows and release requirements
• Support en-US and localized bulk-ingestion workflows and coordinate handoffs across content, design, and localization teams
• Maintain clear operational documentation, trackers, status updates, and audit trails for publishing activities
• Identify repetitive or error-prone content operations and translate them into recommendations for clear automation requirements and maintainable workflows
• Build, test, document, and maintain scripts and lightweight tools using Python, PowerShell, or similar scripting technologies
• Use GitHub Copilot CLI, GitHub Copilot in Visual Studio Code, or comparable AI-assisted development tools to accelerate solution development, troubleshooting, and documentation
• Consolidate existing scripts into simple, reliable end-to-end tools, including one-click workflows where possible
• Create dashboards or reporting solutions that provide visibility into publishing workstreams, throughput, quality, and blockers
• Develop clear process documentation, user guidance, and support materials so automated solutions can be adopted and maintained by the broader team
• Balance automation with appropriate human review, ensuring solutions improve efficiency without compromising content quality or publishing controls

Skills

• • Degrees or certifications required: Bachelor's degree in Content Automation, Computer Science, Engineering, Information Systems, or related field
• • 2-4 years of experience in digital content publishing, content operations, content management, production, or a related field
• • Strong expertise with Microsoft 365, particularly Word, Excel, and PowerPoint
• • Hands-on experience using a content management or publishing platform to prepare, publish, update, and maintain digital content
• • Strong understanding of content publishing lifecycles, including intake, metadata preparation, QA, localization, ingestion, release, and maintenance
• • Demonstrated experience automating workflows with Python, PowerShell, or another scripting language
• • Experience using GitHub Copilot CLI, GitHub Copilot in Visual Studio Code, or similar AI-assisted development tools to create scripts or automated solutions
• • Strong attention to detail and experience performing structured QA against defined requirements or checklists
• • Strong organizational skills and the ability to manage multiple publishing and automation priorities independently
• • Excellent written and verbal communication and collaboration skills, with the ability to build alignment across technical and non-technical teams, proactively surface risks and dependencies, and translate operational needs into clear strategic recommendations
• • Workflow Automation and Scripting — 2+ years: Hands-on experience building, testing, and maintaining solutions using Python, PowerShell, APIs, or similar technologies
• • Content Publishing and Operations — 2+ years: Experience with CMS platforms, content ingestion, metadata, and structured QA
• • Microsoft 365 — 2+ years: Strong practical expertise with Word, Excel, and PowerPoint
• • All applicants applying for positions in the United States must be legally authorized to work in the United States
• • Experience with APIs, Git-based workflows, command-line tools, Kusto, Excel automation, or dashboard and reporting solutions
• • Experience developing batch-processing tools, validation frameworks, or internal utilities for content or quality operations
• • Familiarity with generative AI, prompt-based workflows, or human-in-the-loop quality processes

Benefits

• Major medical
• HSA
• Dental
• Vision
• Employer-provided group life
• Voluntary life insurance
• Short-term disability
• Long-term disability
• 401k
• Remote work

Company Overview