[Remote] ERTS Program Manager
Note: The job is a remote job and is open to candidates in USA. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States. They are seeking a Program Manager to manage a team responsible for emergency spill response projects, ensuring safety and quality while meeting client expectations.
Responsibilities
- Review project reports for approval prior to customer delivery. Also review project deliverables that will be supplied to customers and provide guidelines to the organization
- Write SOP policies for operations on each new retail contract
- Coordinate implementation of new contracts including, system set up for pricing, invoicing requirements, scheduling requirements and reviewing this information with all groups affected
- Work with sales and operations to ensure all customer expectations are met once new contract is implemented
- Meet with customer to discuss and resolve invoicing, pick up, scheduling issues as single point of contact and work with local sales and operations groups to resolve
- Provide management with update reports on each account and any issues that are outstanding
- Review contract for accuracy prior to submittal to customer and confirming teams will meet all customer deadline requirements
- Other Duties as Assigned
Skills
- Bachelor's Degree Business Administration/Related. Alternative combinations of education and experience may be accepted in lieu of degree
- Experience: 5 to 7 years
- Good communication skills both written and verbal
- Good interpersonal skills, ability to interact with people at different levels and customers
- Good organizational skills
- Good problem-solving skills
- Attention to detail
- Field experience
Benefits
- Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
- Own part of the company with our Employee Stock Purchase Plan
- Opportunities for growth and development for all the stages of your career
- Company paid training and tuition reimbursement
Company Overview