[Remote] Flexera Administrator
Note: The job is a remote job and is open to candidates in USA. Mastech Digital is seeking a detail-oriented Flexera One Administrator to lead IT asset management operations. The role serves as the primary platform owner for the Flexera One ecosystem, overseeing platform health, configuration, integrations, licensing governance, reporting, compliance, and access control.
Responsibilities
- Monitor Flexera platform and database performance, troubleshooting any technical or data import errors
- Oversee the deployment and maintenance of Flexera inventory agents and beacons to ensure data accuracy
- Perform platform maintenance, including system updates, patches, and version upgrades
- Manage the integration of Flexera with other enterprise systems, such as ServiceNow
- Ensure discovered software and hardware data are accurately normalized against the product catalog
- Conduct regular software license reconciliations to align deployments with entitlements
- Maintain a central repository of all software licenses, contracts, and purchase records
- Support tracking software nearing its end-of-life (EOL) or end-of-support (EOS) to mitigate security risks
- Prepare for audits by reporting on the Effective License Position (ELP)
- Identify and facilitate the reclamation of underutilized or unused software to optimize costs
- Develop and distribute custom reports and dashboards on IT asset compliance to stakeholders
- Administer role-based access control (RBAC) to secure the Flexera platform
Skills
- United States
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems) or equivalent work experience
- 5+ years in IT Asset Management (ITAM), with at least 2+ years of hands-on technical administration specifically within the Flexera One ecosystem
- Strong database and infrastructure troubleshooting skills with a deep understanding of software licensing governance
- Solid understanding of networking protocols (TCP/IP, DNS, DHCP, VPN) and firewall configuration
- Hands-on experience with virtualization technologies and cloud platforms
- Familiarity with database systems (SQL Server)
- Understanding of project management methodologies and best practices
- Excellent analytical and problem-solving skills
- Strong verbal/written communication skills, with ability to effectively interact with individuals at all levels of responsibility and authority. Must be able to prioritize, drive quality support in an environment driven by customer service and teamwork. Strong organizational skills and ability to work on multiple activities simultaneously
- Ability to work independently, prioritize tasks, prioritize issues, deliver high quality, timely results and meet deadlines in a fast-paced environment
Benefits
- Remote work
Company Overview
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