[Remote] Implementation Consultant

Note: The job is a remote job and is open to candidates in USA. Dayforce is a global human capital management company offering a unified cloud HCM platform. The company is seeking an experienced Implementation Consultant to implement and optimize Dayforce Flex Work by gathering requirements, configuring systems, analyzing data, managing testing, and supporting clients throughout the implementation lifecycle.

Responsibilities

• Lead client-facing discovery sessions with client stakeholders to understand their needs and translate them into detailed system requirements for Dayforce Flex Work
• Analyze current processes and identify areas for improvement within the contingent workforce lifecycle, from requisition to offboarding
• Assist in configuring and maintaining the Dayforce Flex Work platform to meet business needs, including role approval workflows, vendor management, and reporting
• Collect and upload data, analyze trends, and optimize processes to support data-driven decision-making for contingent workforce management
• Communicate effectively with internal teams, vendors, and external stakeholders, ensuring smooth integration of Dayforce Flex Work into broader workforce management strategies
• Identify, troubleshoot, and resolve issues within Dayforce Flex Work to ensure system functionality and data accuracy
• Configure test scripts to mirror configuration, manage client User Acceptance Testing (UAT), and log, prioritize, and resolve identified issues in a timely manner
• Develop and deliver training materials, documentation, and support to ensure successful end-user adoption
• Identify opportunities for process and system enhancements within Dayforce Flex Work to optimize contingent labor management

Skills

• 4+ years of experience with SaaS enterprise software, such as Dayforce, Oracle, SAP, NetSuite, Zuora, Infor, Taleo, ERP, PeopleSoft, Kronos, Cornerstone, or similar, in a support, implementation, or consulting environment
• Demonstrated experience working with SMB and large enterprise buyers
• Understanding of open API integration frameworks to support integration discussions with partners and prospects
• A diligent and thorough approach to preparation and problem-solving
• Ability to operate and thrive within a nimble and Agile organization
• Curious and inquisitive mindset, constantly seeking to understand “the why” for customers and partners
• Confident verbal and written communication skills with the ability to collaborate effectively with users and peers at all levels and varying technical abilities
• Experience managing incoming case queues, prioritizing, and resolving a wide range of client inquiries, including in-depth analysis and cross-team collaboration
• Knowledge of the staffing industry, vendor management systems (VMS), and managed service provider (MSP) landscape

Benefits

• Medical, dental, vision, and life insurance for Dayforce employees and their families
• 401k plan plus match
• Global Employee Stock Purchase Plan
• Unlimited Time Away From Work (in lieu of accrued vacation time)
• 10 paid US holidays
• Up to 80 hours of paid sick time
• 17 weeks of paid parental leave, subject to the terms of the applicable policy or program
• Volunteer days
• Opportunities to thrive both in your career and personal life

Company Overview

Company H1B Sponsorship