[Remote] Implementation Project Manager - Ostro
Note: The job is a remote job and is open to candidates in USA. Veeva Systems is a mission-driven industry cloud company helping life sciences companies bring therapies to patients faster. The Implementation Project Manager will own complex SaaS implementations from kickoff to go-live, coordinating internal teams and external clients. The role also involves risk management, application configuration, quality assurance, regulatory submission annotations, and client communication.
Responsibilities
- Manage software implementation projects from kickoff to go-live, coordinating cross-functionally with internal teams (Product, Sales, Support) and external clients to ensure on-time delivery
- Proactively identify project risks and propose alternative solutions to keep timelines on track
- Configure client applications using a no-code flow builder, conduct quality assurance testing prior to release, and prepare annotations for MLR/PRC regulatory submissions
- Maintain clear, consistent communication throughout the implementation lifecycle to guide clients through successful launches
Skills
- 2 to 4 years of experience managing 5 to 10 concurrent SaaS implementations, using critical path analysis and risk management to keep projects on track
- Strong communication and organization skills used to guide clients through onboarding, manage stakeholders, and troubleshoot issues
- Familiar with SaaS platforms and handling one-way system integrations
- PMP certification or equivalent
- Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences
- Background in healthcare technology or a marketing agency
- Experience mentoring or coaching junior project managers
Benefits
- Work from home or in the office
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Company Overview
Company H1B Sponsorship