[Remote] Lead Engineer, Network Service Delivery
Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking a Lead Engineer, Network Service Delivery for an unnamed global digital infrastructure organization. The role will build and lead a global function responsible for network connectivity service delivery, activation, governance, and operational readiness, while partnering across teams to advance scalable delivery, automation, and customer experience.
Responsibilities
- Building and leading a newly established global function focused on the delivery, activation, governance, and operational readiness of network connectivity services
- This role will partner closely with Product, Engineering, Operations, and Customer Success teams to drive scalable service delivery, automation initiatives, and exceptional customer experiences
Skills
- Bachelor's degree in Engineering, Telecommunications, Information Technology, Computer Science, or related field (or equivalent experience)
- Prior Lead/Leadership experience
- Customer/client project experience
- 8+ years of experience in: • Network Engineering • Network Operations • Service Delivery • Telecommunications • Data Center Infrastructure
- 5+ years of people leadership experience
- Strong understanding of: • IP Networking • Ethernet Services • Layer 2 / Layer 3 Technologies • Data Center Interconnection • Cloud Connectivity • Service Activation & Provisioning • Operational Support Processes
- Proven success leading cross-functional programs and organizational transformation initiatives
- Strong analytical, operational, and project leadership skills
- Experience within global data center, cloud, carrier, telecommunications, or digital infrastructure environments
- Hands-on knowledge of: • Cisco • Juniper • Arista • Nokia • Enterprise and carrier-class networking platforms
- Experience supporting: • Routers • Switches • Optical Transport Equipment • DWDM Platforms
- Understanding of fiber infrastructure, structured cabling, patching standards, and physical-layer troubleshooting
- Certifications such as PMP, Agile, ITIL, CCNP, JNCIP, or equivalent
Company Overview
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