[Remote] Manager, Analytics Business Partners

Note: The job is a remote job and is open to candidates in USA. Surescripts hires a Manager of Analytics Business Partners to lead the business-facing team within its Data & Analytics operating model. The role manages analytics intake and prioritization, coordinates delivery across pods, develops Analytics Business Partners, and tracks delivery outcomes and business value.

Responsibilities

• Hire, develop, and coach a team of Analytics Business Partners who lead the business side of D&A delivery pods, building their skills in backlog ownership, prioritization, and stakeholder management
• Assign ABPs to pods and business domains, arrange backup coverage, and step in to lead a pod’s business priorities when needed
• Define and own the enterprise intake process for data and analytics requests, making sure every request is reviewed, receives a clear decision, and reaches the right team
• Maintain a consistent approach to prioritization across pods so that work is ranked on business value and stakeholders know where their requests stand
• Coordinate work that spans multiple pods or depends on shared platform teams, resolving sequencing conflicts and bringing trade-offs to business sponsors when scope or timing needs to change
• Lead quarterly planning with pod leads and D&A leadership, and report on demand, capacity, and delivery performance
• Establish and cultivate relationships with business leaders across product, strategy, finance, sales, account management, clinical, and internal functions to understand their goals and shape analytics needs early
• Assess how delivered solutions are used and whether they produce the expected business value, and share the results with stakeholders and D&A leadership
• Partner with data engineering, analytics, data science, data governance, and product management teams to keep roles and ownership clear
• Promote self-service and data literacy (in partnership with the Data Literacy Manager), steering recurring requests toward reusable data assets
• Continuously improve how the ABP team and the pods work together, using stakeholder feedback and delivery results

Skills

• Bachelor's degree in business, engineering, economics, information systems, data science, or a related field, or equivalent experience
• 8+ years of experience in healthcare, health technology, or data and analytics environments
• 5+ years translating business needs into data and analytics solutions (for example as a product owner, analytics business partner, analytics product manager, or program lead)
• 3+ years of people management, or progressive leadership of cross-functional teams
• Demonstrated experience with agile delivery, including backlog management, sprint and quarterly planning, and capacity-based commitments
• SAFe POPM, SAFe RTE, CSPO, or equivalent certification
• Experience running enterprise intake, portfolio prioritization and dependency management across multiple teams
• Working fluency in data platforms, data governance, BI, and data science. Enough to partner credibly with engineers and analysts; SQL proficiency is a plus
• Experience configuring Jira forms, boards, and dashboards
• Knowledge of healthcare data privacy (HIPAA, PHI/PII) and data-rights considerations
• Outstanding written and verbal communication, including executive storytelling and the ability to decline or defer work constructively
• High comfort with ambiguity and with leading teams through organizational change
• Applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S

Benefits

• Flexible Hybrid Work model: employees can work virtually while still utilizing offices as collaboration centers; with alignment and agreement from leadership, employees can come and go from the office as needed.
• Opportunities for employee development
• Comprehensive healthcare, including infertility coverage
• Generous paid time off, including paid childbirth and parental leave and mental health days
• Pet insurance
• 401(k) with company match and immediate vesting

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