[Remote] Manager, Engineering - DevOps
Note: The job is a remote job and is open to candidates in USA. insightsoftware provides reporting, analytics, and performance management solutions that help organizations use business data effectively. The Manager, Engineering - DevOps will lead a team of DevOps engineers, own the reliability and cost of AWS and Azure SaaS production environments, and guide infrastructure, CI/CD, observability, security, and incident-response practices.
Responsibilities
- Lead, coach, and grow a team of DevOps engineers — hiring, career development, performance, and the everyday work of making a team effective
- Own the reliability, performance, and cost of our AWS and Azure production environments for our SaaS products
- Partner with Product and Engineering leadership to translate roadmap goals into infrastructure and deployment plans
- Set the technical direction for CI/CD, Infrastructure as Code, observability, and incident response — and drive continuous improvement across all four
- Mature the team’s ITIL-aligned service management practices, including on-call, change management, and post-incident review
- Partner with Security to embed compliance requirements (SOC 2, SOX, ISO 27001, HIPAA) into how we build and operate
- Own FinOps for your environment: monitor spend, drive cost efficiency, and forecast cloud costs against the roadmap
- Participate in the on-call rotation for mission-critical production services
- Set clear team and individual objectives, and communicate progress, tradeoffs, and decisions clearly to engineers, peers, and executives
Skills
- 4+ years experience managing engineering teams
- 10+ years in infrastructure, systems, or DevOps engineering
- Deep hands-on experience running production workloads on AWS and Azure, including cloud networking (VPC/VNet, private connectivity, DNS), compute, storage, and identity and access management
- A keen interest in AI and how it can be used to innovate and DevOps engineering
- Strong background in Infrastructure as Code — Terraform, with CloudFormation or Bicep a plus — and one or more configuration management tools (Ansible, Chef, Puppet, or Salt)
- Proven CI/CD pipeline ownership at scale, including Jenkins, GitHub Actions, and modern Git-based workflows (GitHub, GitLab, or Bitbucket)
- Fluency in at least one scripting language for automation (Python preferred; Bash, PowerShell, or Ruby also welcome)
- Experience designing and operating for high availability, disaster recovery, and backup and retention on cloud platforms
- Experience with containerized workloads and Kubernetes orchestration (EKS, AKS, or self-managed clusters)
- Working experience with modern observability practices — metrics, logs, traces, SLIs and SLOs, and alert design. DataDog experience is a strong plus
- Working knowledge of cloud security fundamentals across AWS and Azure: WAF, threat detection (GuardDuty, Defender for Cloud), vulnerability management, endpoint protection, CSPM tooling, and compliance frameworks (SOC 2, SOX, ISO 27001, CIS, HIPAA)
- Excellent written and verbal communication — you can explain a complex tradeoff to an engineer and to a VP in the same day
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical field, or equivalent hands-on experience
Benefits
- Remote work arrangement
- For non-sales roles, additional bonus eligibility may apply.
Company Overview
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