[Remote] Manager Enterprise Application

Note: The job is a remote job and is open to candidates in USA. CoSourcing Partners is an enterprise AI and IT services company. The Manager of Enterprise Applications will lead the strategy, delivery, operations, and continuous improvement of a credit union’s business-critical application portfolio, while managing teams, vendors, governance, reliability, automation, and technology roadmaps.

Responsibilities

• Assess the Enterprise Applications team, critical platforms, initiatives, production issues, dependencies, vendor relationships, service levels, governance practices, and stakeholder expectations during the first 30–60 days
• Define primary and backup ownership across core banking, CRM, RPA, card integrations, OnBase, SharePoint, DocuSign, Microsoft business applications, interfaces, and other assigned technologies
• Build and prioritize an automation pipeline based on business value, complexity, risk, security, maintainability, and expected adoption
• Drive application enhancements and automation initiatives from requirements through design, development/configuration, testing, security review, deployment, adoption, monitoring, and production support
• Remove technical and organizational roadblocks and prevent projects from stalling in prolonged analysis or proof-of-concept stages
• Establish clear production-readiness criteria so solutions are secure, documented, supportable, monitored, and owned after launch
• Review SLA performance, recurring incidents, access governance, technical controls, business continuity, disaster recovery, and production support practices
• Ensure recovery requirements and application dependencies are reflected in the Credit Union’s IT Disaster Recovery Plan
• Maintain the Enterprise Applications roadmap and translate priorities into operating and capital plans, resource requirements, vendor commitments, and measurable outcomes
• Evaluate vendor performance and negotiate or escalate issues involving service, specifications, pricing, delivery, or technical capability
• Provide concise executive reporting on accomplishments, risks, investment needs, application health, and upcoming decisions

Skills

• Must be legally authorized to work in the United States without current or future employment sponsorship
• The selected candidate must be able to travel to office in Benton Harbor, Michigan to pick up their laptop and badge and potentially attend 1-2 onsite meetings
• Candidates should ideally reside in Michigan within reasonable driving distance
• The strongest candidate will bring at least four years of successful technology leadership combined with meaningful experience in enterprise application planning, delivery, implementation, and production support
• The candidate does not need to be the deepest technical specialist in every platform but must have sufficient technical breadth and judgment to lead teams responsible for core banking, CRM, RPA, card integrations, content management, Microsoft business applications, interfaces, and related dependencies
• The key differentiator is a demonstrated history of getting technology into production
• Strong candidates should provide examples of identifying business problems, selecting appropriate technologies, leading implementation, overcoming delivery obstacles, deploying solutions or automations, and measuring business impact
• A bachelor's degree in a relevant technical, quantitative, finance, or business discipline—or equivalent professional experience—is expected
• Experience in banking, credit unions, financial services, or another highly regulated environment is strongly preferred
• A relevant technical certification such as Microsoft Azure, Data, Dynamics, or Security, plus an industry certification such as ITIL, PMP, or Project+, is desired

Benefits

• Full-Time employment
• Remote work in Michigan, United States

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