[Remote] National Program and Optimization Manager
Note: The job is a remote job and is open to candidates in USA. Fine Tune Expense Management helps large enterprises manage complex indirect services through operational expertise and auditing technology. The National Program and Optimization Manager will manage client programs in waste and recycling services, identify optimization and savings opportunities, oversee supplier and client renewals, and address client service issues.
Responsibilities
- Manage the lifecycle of a Fine Tune client, to include ongoing auditing & recovery duties and associated client interaction
- Ensure stated savings projections are met and identify the cause of any discrepancies
- Identify new optimization opportunities to drive savings for our clients which increase revenue to Fine Tune
- Track credits, tasks, and other relevant data points in our CRM and other online platforms
- Respond to client service issues and address questions
- Perform supplier renewals, client renewals and client expansions into other service offerings
- Report overcharges/non-compliance to suppliers on behalf of our clients and follows up until such corrections occur
- Perform other job-related duties as assigned
Skills
- Bachelor's degree in business, environmental studies, or a related field
- 3-5 years of relevant work experience to include non-hazardous waste program management
- 3-5 years of intermediate-level Excel experience
- Excellent verbal and written communication skills
- Ability to develop and professionally present business cases to clients
- Strong critical thinking skills
- Detail-oriented and organized
- Ability to work remotely in a space free from distractions
- Accountable to yourself and your teammates
Benefits
- Health, dental, vision, life, and disability insurance
- Health plan includes HSA and FSA plans
- Paid time off and paid holidays
- 401K with employer match
- Bonus compensation opportunities
- Remote position
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