[Remote] Product Analytics
Note: The job is a remote job and is open to candidates in USA. OnePay is a consumer fintech company building an all-in-one financial services platform. The Product Analytics role owns product and customer analytics across a portfolio of experiences, framing key metrics and translating quantitative and customer feedback data into product-shaping insights. The role partners cross-functionally with product, engineering, research, data science, and senior leadership to influence business direction and growth.
Responsibilities
- Own product analytics end-to-end, framing the metrics that matter and connecting signals across products
- Think holistically about customer behavior, not just feature-level metrics to connect engagement, satisfaction, and outcome signals to shape the roadmap
- Lean into AI-powered tools (Cursor, Claude, agents) to accelerate analysis, automate workflows, and change what analytics work looks like
- Turn what customers tell us (transcripts, surveys, feedback) into product-shaping insights alongside CX, research, and product partners
- Share insights and recommendations with senior leadership to influence the direction of the business
Skills
- 4–8 years of professional experience in product or customer analytics with a proven track record of leveraging quantitative analyses to drive product or business changes in a fast-paced environment
- Demonstrated experience with product analytics and customer measurement
- Advanced SQL skills, with the ability to independently pull and analyze complex datasets
- Strong AI fluency. You use Cursor / Claude / similar tools daily to build (not just look things up), and are excited to push the ceiling of what an AI-native analytics team can do
- Strong analytical thinking and problem-solving skills. You can go from ambiguous questions to clear insights
- Intellectual curiosity to look beyond the 'what' and answer the 'why'
- An act-like-an-owner mentality. We have a bias toward taking action
- Bonus for AI / chat product or fintech
Benefits
- Stock options
- Health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US)
- Flexible time off (FTO)
- Opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
Company Overview
Company H1B Sponsorship