[Remote] Product Manager I

Note: The job is a remote job and is open to candidates in USA. CargoSprint is hiring a Product Manager I to handle defined, repeatable product management work across its cargo products. The role converts requirements into Jira work, tracks approvals and decisions, designs and coordinates testing, and supports go-to-market enablement.

Responsibilities

• ICP-Based Participant Sourcing: Given an ideal customer profile, pull a list of matching potential users from Salesforce or HubSpot for user interviews, surveys, and feedback on requirements and designs
• Outreach Preparation: Draft interview and survey invitations and discussion guides for senior product manager review and approval before anything is sent
• Insight Synthesis: Consolidate interview notes and survey results into themes, and tie each theme to the requirement or design decision it informs
• Epic and Work Item Creation: Convert a product requirements document or prototype into a structured set of Jira epics, stories, and tasks, with links back to the source requirement
• Acceptance Criteria: Write specific, testable acceptance criteria for every work item for engineering to build against
• Traceability: Keep requirements, work items, and acceptance criteria in sync as scope changes, and flag gaps or conflicts to the senior product manager
• Approval Requests: Request approval or alignment from key dependencies and stakeholders, including Legal, Finance, and Customer Support, using a standard request that states the decision needed, context, and deadline
• Approval Tracking: Track the status of every request, follow up on a defined cadence, and escalate overdue items to the senior product manager
• Decision Log: Maintain a running log across the development life cycle of each decision, who made it, when, the rationale, and any conditions attached
• Test Case Design: Build test cases from actual user observations, including interview findings, support tickets, and session recordings, and map each to acceptance criteria
• Repeated Test Cycles: Re-run the full test set throughout testing, both before and after issues are reported and after each fix is deployed, and record results for each cycle
• Defect Reporting: Log issues in Jira with steps to reproduce, expected versus actual results, and the linked test case
• UAT Coordination: Schedule and track user acceptance testing with participants, and compile results for senior product manager sign-off
• Value Proposition and ICP Summary: Summarize the value proposition and ICP of any feature in a consistent one-page format for Customer Success and Product Marketing
• Target User Lists: Pull the list of potential target users from Salesforce or HubSpot to support launch campaigns and drive adoption
• Adoption Follow-Up: Report adoption among targeted accounts after launch and surface accounts that have not engaged

Skills

• 1-3 years of experience in a similiar role
• Read and interpret PRDs, prototypes, research notes, and support tickets, and turn them into structured work
• Write clear, testable acceptance criteria and test cases in a consistent format
• Read from and write to Jira, Confluence, Salesforce, HubSpot, and email or chat tools through approved integrations
• Follow a defined process the same way each time, and record what was done
• Recognize when an input is ambiguous or out of scope and escalate instead of guessing
• Working knowledge of logistics terms across payments, ocean, air, and drayage operations
• Ability to tailor communication to Legal, Finance, Customer Support, Customer Success, and Product Marketing audiences
• Ability to learn from senior product manager feedback and apply it to later work

Company Overview

Company H1B Sponsorship