[Remote] Program Administrator - Scholarship

Note: The job is a remote job and is open to candidates in USA. International Scholarship and Tuition Services, Inc. (ISTS) is hiring a Program Administrator to manage scholarship programs from planning and implementation through award administration. The role coordinates program deliverables, supports clients and applicants, monitors performance, and improves workflows using technology and AI.

Responsibilities

• Manage scholarship programs from setup through awards
• Coordinate timelines, requirements, and program deliverables
• Support clients and applicants throughout the scholarship process
• Monitor program performance and identify opportunities for improvement
• Use technology and AI to simplify workflows and increase efficiency

Skills

• Have experience in relationship management and service-driven environments
• Bachelor's degree or equivalent experience
• Three (3) or more years of experience in relationship management
• Five (5) or more years of experience working in a service-driven environment
• Excellent written and verbal communication skills
• Strong program, process, and workflow management skills
• Ability to interpret and apply scholarship guidelines and eligibility requirements
• Strong technical aptitude and ability to utilize the company's technology platforms
• Strong organizational skills and attention to detail
• Fluency with Office 365 products (Teams, Outlook, Word, Excel, PowerPoint) and SharePoint

Benefits

• Fully remote, computer-based work using email, messaging, phone, chat, and video tools.
• Flexible PTO: Take time off to recharge when you need to.
• Hours may be flexible and vary as needed.

Company Overview