[Remote] Program Director

Note: The job is a remote job and is open to candidates in USA. The Texas State Association of Fire and Emergency Districts (SAFE-D) is a statewide association serving Texas Emergency Services Districts that fund fire protection and emergency medical services. SAFE-D is seeking a Program Director to lead member engagement, conferences and training programs, communications, public relations, and related administrative and financial support while serving as the primary day-to-day contact for members.

Responsibilities

• Own and run the full member relationship lifecycle
• Maintains the member roster, drives retention through proactive outreach to lapsed and at-risk members, and tracks effectiveness of initiatives
• Serves as the primary point of contact for member ESDs seeking assistance or information
• Leads recruitment of new member districts, including outreach and follow-through to close
• Organizes and runs regional meetings, including logistics, agenda, and facilitation
• Manages the online member resource database and Texas ESD map, ensuring both are current and useful
• Leads onboarding of new Association board members
• Own and run the Annual Conference and all Association training programs
• Manages all aspects of the Annual Conference — venue relationships, curriculum development, logistics, and execution
• Develops and executes in-person trainings at strategic locations across the state and virtually in conjunction with the ED
• Owns the CESC certification pipeline: processes applications, tracks Commissioner training hours, and ensures timely issuance of training certificates
• Files and manages all training accreditation paperwork with the V.G. Young Institute of County Government per Section 775.0365 of the Health and Safety Code
• Evaluates programming effectiveness and recommends improvements annually
• Own and run SAFE-D's external communications and public presence
• Produces and distributes monthly email blasts to the membership
• Contributes to the SAFE-D Pen newsletter (printed quarterly)
• Manages SAFE-D's social media platforms and website, ensuring content is current, accurate, and on-brand
• Leads public relations and marketing strategy for programming and member-facing initiatives
• Represents SAFE-D as an exhibitor at compatible conferences and events
• Develops and delivers presentations to entities interested in ESD creation when needed
• Supports the Executive Director in developing the annual budget as it relates to programming and member services
• Manages invoicing and financial tracking for programming expenses
• Ensures required tax filings and reports are executed and filed in coordination with the Executive Director

Skills

• ● Demonstrated experience managing events, training programs, or conferences end-to-end — from planning through execution
• ● Experience managing ongoing relationships with a defined constituency (members, customers, students, or clients)
• ● Strong communications execution experience — newsletters, email marketing, social media, or equivalent
• ● Proficiency in CRM platforms, membership databases, and standard office technology
• ● Strong written and verbal communication skills, including public speaking and presentation
• ● Ability and willingness to travel across Texas and work evenings/weekends as programming requires
• Must reside in the Austin area and travel across Texas for regional meetings, trainings, and the Annual Conference account for the remaining 25%
• Some evening and weekend availability is required during peak programming periods
• ● Bachelor's or graduate degree in a relevant field
• ● Experience in nonprofit or association management
• ● Familiarity with Texas local government structure
• ● Experience in fire protection or emergency services

Benefits

• Flexible scheduling and unlimited PTO
• Health insurance stipend
• Retirement stipend
• This is a remote-first role with approximately 75% of work conducted remotely.

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