[Remote] Program Manager

Note: The job is a remote job and is open to candidates in USA. Fieldguide is a remote-first software company that automates and streamlines assurance and audit work across cybersecurity, privacy, and financial audit. The company is seeking a Program Manager to lead complex, cross-functional programs from scoping through launch, coordinating stakeholders, managing risks and resources, tracking KPIs, and driving change and continuous improvement.

Responsibilities

• Own end-to-end delivery of strategic programs, from scoping through launch, ensuring alignment with company goals, timelines, and budget
• Define scopes, schedules, and deliverables in partnership with stakeholders, and keep everyone communicating clearly as plans evolve
• Track progress against milestones, reallocating resources as needed to keep programs on track
• Act as the connective tissue between multiple organizations, keeping strategies and priorities aligned across teams
• Serve as the main point of contact for both internal teams and external stakeholders or vendors, making sure information flows both ways
• Spot technical, financial, and operational risks early, and build mitigation plans before they become blockers
• Troubleshoot issues as they arise and keep programs moving despite shifting circumstances
• Define KPIs that reflect the health and impact of each program, and report on them to leadership
• Use data to inform prioritization decisions and to continuously improve how programs are run
• Lead the rollout of new tools, processes, and workflows tied to program execution, with attention to adoption and minimal disruption
• Support end users through transitions, including training and documentation as needed
• Partner with CS leadership to forecast resourcing needs and support headcount/capacity planning tied to roadmap execution
• Stay current on program management best practices and SaaS industry trends, and bring in new tools or frameworks that raise the bar on execution

Skills

• • Experience: 5+ years managing complex, cross-functional programs, ideally within SaaS, enterprise software, or a related technical environment
• • Technical fluency: Comfortable working alongside product experts and translating technical concepts for non-technical stakeholders (and vice versa)
• • Project Management Tools: Familiar with tools like [Monday.com](http://Monday.com), Jira, Asana, Linear, or similar, and comfortable operating within Agile/Scrum frameworks
• • Communication: Strong written and verbal communicator who can flex style across execs, engineers, and external partners
• • Analytical mindset: Comfortable defining and tracking KPIs, and using data to make the case for prioritization or process changes
• • Adaptability: Energized rather than rattled by ambiguity and a fast-changing roadmap
• • Education: Bachelor's degree in a related field (Business, Engineering, Computer Science) or equivalent experience
• • Certified: PMP, Agile, Scrum Master, or similar project/program management certification
• • Experience working with or selling into large enterprise or Big 4-style customers
• • Background in Audit & Accounting
• • Background in a regulated or compliance-adjacent space (security, privacy, audit, fintech, etc.)
• • Prior experience scaling PM practices at an early- or growth-stage startup

Benefits

• Meaningful ownership
• Flexible PTO
• 401k
• Wellness benefits
• Technology & Work from Home reimbursement
• Flexible work schedules
• Remote-first work arrangement enabling employees to work from anywhere

Company Overview

Company H1B Sponsorship