[Remote] Program Manager 9-3-26

Note: The job is a remote job and is open to candidates in USA. Macalogic provides business consulting and program support services to federal and commercial clients. The company is seeking an experienced Program Manager to serve as the primary customer point of contact, manage day-to-day project and task execution, ensure timely delivery of project deliverables, lead customer status briefings, and oversee staff performance and development. The role also supports U.S. Coast Guard governance, strategic planning, performance management, and continuous process improvement using Agile methodologies.

Responsibilities

• Assisting in developing, implementing, and maintaining business performance and process management functions for organizational functionality
• Performing process mapping of current and future-state swim-lane workflows
• Conducting research and analysis to provide strategic, growth planning, and execution consultative guidance to position USCG organizational components
• Assessing strategic landscapes (e.g., overarching strategic guidance, events impacting Coast Guard service delivery/service management, key stakeholder status, etc.) to define, establish, and update long-term strategic objectives
• Assessing the effectiveness of organizational components, current state processes capabilities, work plans, business management decisions, key stakeholder engagements, and other relevant factors in meeting strategic objectives
• Engaging and liaising with organizational stakeholders to include, but not limited to, planning, supporting, and facilitating meetings, determining how to solve those stakeholders’ problems, developing COA options and recommendations, and developing, executing, and maintaining work plans
• Assisting in determining and defining knowledge asset metadata needed to inform and support performance / process improvement and knowledge management (such as key performance indicators, ITSM performance metrics, affected process baselines, etc.)
• Assist in conducting research, facilitating discussions, and maintaining data to support decision-making forums and executive decision aids

Skills

• * Previous program management experience, preferably with the USCG (either contractor or government)
• * Experience with and knowledge of Agile Software Development methodologies including SAFe
• * Proficiency with the Web, MS Office, and SharePoint
• * Expert functional and technical skills as required
• * Bachelor's degree in information technology, management information systems, or related field
• Either currently hold or ability to complete a Tier Two, Security Risk and Background Investigation
• 5-8 years combined program management and agile experience, with some providing support to the USCG
• Must be a U.S. Citizen
• * Excellent oral and written communication in English
• * Must be able to work in a team environment with members that include personnel from other companies, Government program management and administrative personnel, and technical staff members
• Remote in Washington D.C. with the requirement to periodically travel to and work at USCG HQ, 2703 Martin Luther King Jr. Ave SE, Washington D.C
• Client duty hours Monday through Friday, 8-hour workday within the hours of 0800 and 1700 ET
• None are required, but a Program Management certification and/or an Agile Scrum Master certification is preferred

Benefits

• Remote work in Washington, D.C.

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