[Remote] Project Manager

Note: The job is a remote job and is open to candidates in USA. Kind Lending is a mortgage lending organization focused on providing a strong homebuying experience and high-quality service. The Project Manager leads complex, cross-functional initiatives involving operations, technology, data, reporting, compliance, and process improvement, managing projects from discovery through post-launch review. The role coordinates business stakeholders, IT, vendors, and leadership while ensuring alignment with company priorities, regulatory requirements, and governance standards.

Responsibilities

• Lead end-to-end project delivery from intake and discovery through implementation and post-launch review
• Manage enterprise and departmental initiatives related to operations, technology, data, reporting, compliance, and process improvement
• Facilitate requirements gathering sessions and translate business needs into clear, actionable project plans
• Develop and maintain project plans, timelines, milestones, dependencies, and risk logs
• Proactively identify risks, bottlenecks, and change impacts; drive mitigation and resolution
• Serve as the primary liaison between business stakeholders, IT, vendors, and leadership
• Apply project management methodologies and best practices to ensure consistent delivery
• Support change management, documentation, communication, and training efforts
• Ensure projects align with mortgage banking regulations, internal controls, and governance standards
• Provide clear, concise status reporting and executive-level communication
• Lead and influence cross-functional teams without direct authority
• Promote accountability, transparency, and continuous improvement
• Foster a collaborative, solution-oriented project environment
• Mentor team members on project standards, documentation, and delivery expectations

Skills

• Strong understanding of project management processes, methodologies, and philosophies (Agile, Waterfall, hybrid)
• Demonstrated experience using project management platforms such as Jira, Asana, ClickUp, or similar tools
• Strong working knowledge of mortgage banking operations, systems, and workflows
• Excellent written and verbal communication skills with the ability to engage stakeholders at all levels
• Strong organizational, prioritization, and time-management skills
• Analytical mindset with the ability to synthesize information and drive decision-making
• Comfortable navigating ambiguity and leading change in a growing organization
• 3–5+ years of experience as a Project Manager leading cross-functional initiatives
• Experience supporting technology, operations, or enterprise-level projects
• Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship
• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information
• VISION: See in the normal visual range with or without correction
• HEARING: Hear in the normal audio range with or without correction
• Bachelor's degree in Business, Information Systems, Communications, or a related field (preferred)
• Mortgage banking or financial services experience strongly preferred
• Project management certifications (PMP, PgMP, CAPM, Agile) a plus

Benefits

• Remote work

Company Overview