[Remote] Residency Program Administrator

Note: The job is a remote job and is open to candidates in USA. DAP Health is a nonprofit health care provider serving communities in the Coachella Valley and San Diego County. The Residency Program Administrator manages affiliate physician residency programs and supports medical training activities, including compliance, scheduling, resident orientation, evaluations, provider coordination, and administrative operations.

Responsibilities

• Function as the first point of contact of all affiliate physician residencies and medical training programs
• Assist the DAP Health Clinic Manager in ensuring compliance with federal, state and local regulations
• Apply ACGME, other national accrediting agencies, and DAP policies to support compliance
• Provide support to the program administrative leadership team and teaching faculty
• Assist Program Directors to ensure resident quality improvement projects are completed
• Work closely with clinic management to integrate resident schedules and ensure productivity, coverage and effective functioning
• Identify where there are staffing gaps and be comfortable in reaching out to secure provider coverage
• Opening and/or blocking of medical provider schedules as necessary
• Ensure proper communication between the academic affairs office and operations
• Work with Department Directors to identify preceptors for electives
• Coordinate with People Operations to ensure that proper contract addendums are signed
• Communicate elective schedule to residents, clinicians, clinical leadership and residency program staff
• Track preceptor shifts and work with Medical Staff Office Coordinators to ensure that preceptors are paid according to their agreement
• Assist with monitoring of provider data and reports in Power BI
• Coordinate resident orientation to include but not limited to physical layout of the clinic, DAP Health policies and procedures, safety/security plans, EHR training and other items as needed
• Provide administrative support to residents as well as act as a liaison between residents and sponsoring institution administration when necessary
• Manage the assignment of DAP Health patients to residents
• Manage the evaluations of residents by attending physicians and maintain complete and accurate files
• Collaborate with the People and Operations Department to ensure Resident files are compliant prior to beginning the program
• Complete and process invoices to ensure appropriate reimbursement from affiliating institutions
• Meet regularly with the Provider Services Manager concerning office management issues and activities and the status of projects
• Participating in institutional, departmental, community, or national meetings as ongoing professional development and remain informed about current academic trends
• Assist with Medical Staff Office affairs
• Able to cross train and maintain skills to provider coverage to Medical Staff Office Coordinators
• Assist with any other tasks as assigned

Skills

• Excellent oral and written communication skills
• Effective interpersonal skills
• Ability to communicate effectively verbally and in writing
• Excellent organizing skills
• Proficiency in computer use and the internet
• Ability to make decisions independently
• Bachelor's degree preferred in business administration, organizational development, education or related field or at least 2 years of administrative experience, preferably in a healthcare and/or education setting
• This position is fully remote
• This job operates in a home office setting and requires frequent times of sitting, standing, repetitive motion and talking
• Available for all shifts and, when required, able to work evenings and weekends
• Ability to lift up to 40 pounds

Benefits

• This position is fully remote

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