[Remote] Senior Engineering Program Manager

Note: The job is a remote job and is open to candidates in USA. Prove is a digital identity company that helps businesses modernize consumer acquisition, engagement, and authentication through phone-centric identity tokenization and passive cryptographic authentication. The Senior Engineering Program Manager partners with engineering leadership to coordinate cross-functional delivery, manage intake and ticket lifecycles, track operational dependencies, drive strategic engineering initiatives, manage risks and audits, and improve organizational visibility and alignment.

Responsibilities

• Streamlining Intake & Cross-Functional Delivery: Act as the primary engineering representative during early intake and cross-functional triage meetings. Ensure customer requests and "quick wins" are not stalled in product or solutions pipelines
• Process Architecture & Ticket Lifecycle: Own the end-to-end routing of urgent requests. Ensure that decisions made in leadership meetings seamlessly translate into action items—specifically bridging the gap between high-level EPD planning boards and team-level engineering Jira boards
• Operational Tracking: Follow through on dependencies with operations and product pods to ensure engineering teams have clear requirements from day one. Track items to completion while empowering (not micromanaging) the development teams
• Driving Strategic Engineering Initiatives: Help shepherd the architectural transition away from our monolith. Ensure that whether an interface interacts via BUILDER or OPERATOR, Prove products deliver unified, consistent responses
• Risk & Audit Management: Coordinate and drive internal engineering audits (e.g., service resiliency questionnaires). Follow up across multiple teams to identify single points of failure (SPOFs) and proactively flag business risks to leadership
• Visibility & Dashboards: Partner with leadership to build, maintain, and scale engineering visibility dashboards that provide executive-level insights into product health and team velocity
• Cross-Functional Alignment: Help navigate the complexities of our 15+ product pods. Act as a stabilizing force to reduce ownership friction, clarify boundaries, and ensure complex service rollouts have clear ownership and alignment across the org

Skills

• Technical Literacy: Thoroughly understand software architecture concepts (e.g., monolith vs. microservices, API versioning, data flows). Ability to confidently discuss technical requirements with an IC3, Architect, or Engineering Manager
• Execution-Focused: Proven track record of taking a leader's vision or a high-level meeting note and turning it into a structured, trackable project plan
• Jira & Tooling Power User: Deep familiarity with mapping workflows across high-level planning boards down to granular engineering Jira boards
• Diplomacy & Influence: Ability to build bridges across fractured product pods, clarify ambiguous ownership boundaries, and drive alignment without formal authority
• Proactive Problem Solver: Anticipate bottlenecks in the intake funnel and clear them before they disrupt engineering workflows
• Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
• Strong passion for learning about our products and markets through in-house and external training
• Experience in high-growth /pre-IPO Technology companies

Benefits

• Bonus Plan (for eligible roles)
• Equity Plan
• Modern Health for financial, mental, and physical wellness
• 401(k) Retirement Plan & Match (US Offices)
• Unlimited Vacation and Flexible hours
• Comprehensive medical benefits for you and your family
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
• Bottomless snacks & beverages for certain office locations
• Daily GrubHub stipend for lunch if coming into the office (US Offices)

Company Overview

Company H1B Sponsorship