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[Remote] Senior Full Stack Engineer - Conversation Intelligence

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Cresta develops a unified AI platform that improves customer experiences through conversational AI, agent augmentation, and conversation intelligence. The Senior Full Stack Engineer will build and scale a no-code conversation processing platform, developing intuitive interfaces, backend services, APIs, and data systems while collaborating with product, design, and AI/ML teams.

Responsibilities

  • Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform
  • Build intuitive UI components and visual editors for configuring conversation logic and workflows
  • Architect and implement backend services and APIs to power a dynamic no-code interface
  • Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way
  • Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch
  • Identify areas for performance improvements and scalability in both frontend and backend systems
  • Ensure reliability, security, and maintainability across the full technology stack
  • Participate in design discussions, code reviews, and continuous integration processes

Skills

  • Proven experience as a Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms
  • Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs
  • Backend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architecture
  • Strong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus
  • Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces
  • Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams
  • Passion for building systems that simplify complex problems and empower users
  • Familiarity with managing state, execution logic, or visual programming paradigms is a bonus

Benefits

  • A variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Paid parental leave to support you and your family
  • Monthly Health & Wellness allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunch reimbursement for in-office employees
  • PTO: 3 weeks in Canada
  • Equity

Company Overview

  • Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 501-1000 employees. Its website is https://www.cresta.com.
  • Company H1B Sponsorship

  • Cresta has a track record of offering H1B sponsorships, with 3 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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